Online Doctor Consultation Market Size, Share, Trends and Forecast, 2034

Online Doctor Consultation Market Size And Industry Analysis

The global online doctor consultation market size was worth around USD 9.83 Billion in 2024 and is predicted to grow to around USD 13.81 Billion by 2034 with a compound annual growth rate (CAGR) of roughly 3.46% between 2025 and 2034. The report analyzes the global online doctor consultation market's drivers, restraints/challenges, and the effect they have on the demands during the projection period. In addition, the report explores emerging opportunities in the online doctor consultation industry.

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Online Doctor Consultation: Overview

An "online doctor consultation" is a video call between a doctor and a patient that takes place virtually. It has a lot of promise and is growing incredibly well-liked. It facilitates quick and easy service delivery. Additionally, it helps to save money, time, and effort. Online medical consultations can also successfully treat common ailments, including acne, the flu, sinusitis, insect bites, and urinary tract infections.

COVID-19 Impact:

According to a recent survey by the international business consulting company Boston Consulting Group (BCG), COVID-19's disruption has caused a fundamental revolution in India's healthcare sector. More Indians now favor digital doctor consultations. A positive effect of the COVID-19 epidemic was seen in the market. Due to favorable legislation, increased online consultations, and a decline in in-person consultation visits, the industry experienced a significant uptick in growth.

The number of physical visits and consultations with medical experts significantly decreased due to the government's numerous measures, such as lockdowns and bans on physical contact, to stop the spread of the coronavirus. Additionally, initiatives taken by several institutions to stop the spread of diseases favored market expansion throughout the anticipated timeframe.

Key Insights

• As per the analysis shared by our research analyst, the global online doctor consultation market is estimated to grow annually at a CAGR of around 3.46% over the forecast period (2025-2034).
• Regarding revenue, the global online doctor consultation market size was valued at around USD 9.83 Billion in 2024 and is projected to reach USD 13.81 Billion by 2034.
• The online doctor consultation market is projected to grow at a significant rate due to increasing adoption of telemedicine for convenient and accessible healthcare, rising smartphone usage and internet penetration, growing demand for cost-effective healthcare solutions, and supportive government initiatives and insurance coverage for virtual consultations.
• Based on Indication, the Cardiology segment is expected to lead the global market.
• On the basis of Consultation, the Audio Chat segment is growing at a high rate and will continue to dominate the global market.
• Based on the Application, the Disease-Specific Health Assessment segment is projected to swipe the largest market share.
• Based on region, North America is predicted to dominate the global market during the forecast period.

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Online Doctor Consultation: Growth Drivers

A tremendous increase in online doctor consultations due to COVID-19 drives the market growth

The global market for online doctor consultations has seen significant growth because of the restrictions on physical contact due to Covid 19. Also, online medical consultations are predicted to increase due to the rise in the senior population and the incidence of numerous ailments, such as diabetes, orthopedic problems, cardiovascular diseases, and dermatitis.

Online Doctor Consultation: Restraints

Lack of awareness hinders the market growth

Rural populations don't have access to the knowledge and resources needed to obtain these services, which is a big barrier to the global online doctor consultations market growth. Additionally, some consumers continue to trust face-to-face encounters with doctors. The high cost of infrastructure setup is another factor.

Online Doctor Consultation: Segmentation

The global online doctor consultations market has been segmented into indication, consultation, applications, and regions.

Based on indication, cardiology, dermatology, diabetes consultation, gastroenterology, general physician, gynecology, neurology, oncology, orthopedics, pediatrics, sexology, stress and mental health, weight management, and others are segments of the online doctor consultation. Due to the high frequency of dermatological problems and the rise in demand for virtual dermatology consulting, the dermatology segment outperformed all others in the market.

Based on the consultation, the market is classified into audio chat and video chat. In 2021, the video chat category dominated the global market due to the strong preference for this mode and its benefits, including reduced travel costs, increased savings, increased privacy, and increased security.

Based on application, the market is classified into disease-specific health assessment, health education, medical files management, online reference services, and remote consultation. The disease-specific health assessment segment dominated the market in 2021 owing to the prevalence of various diseases and the preference for online assistance.

Based on Region, the market is divided into five regions: North America, Asia-Pacific, Europe, the Middle East, and Africa, as well as Central and South America.

Recent Developments

• In August 2020, Teladoc Health (US) and Livongo (US) teamed up to improve online consultations by giving Teladoc's clients throughout the world access to AI technology for speedy diagnosis and consultation.
• In July 2020, InTouch Health was acquired by market rival Teladoc Health (US) for USD 600 million (US). Teladoc planned to acquire InTouch Health to broaden its selection of goods and services and to improve its standing among hospitals and healthcare organizations.
• In March 2020, Practo (India) debuted its Practo + health plan, which enables unlimited online medical consultations.

Online Doctor Consultation Market: Report Scope    

Online Doctor Consultation: Regional Landscape

North America dominated the online doctor consultation market in 2021

Due to the growing popularity of online medical consultations and the growing demand for home healthcare services, North America dominated the global market in 2021. Given that video doctor consultations are already a popular practice in North America, the region is anticipated to dominate the global market for online medical consultations. Due to leading telemedicine firms, North America is predicted to dominate the market throughout the projection period.  

According to the America Hospital Association, 65 percent of U.S. hospitals use video and other forms of technology to communicate with patients and practitioners who provide consultation. Consumers find video consultations on a computer, tablet, or smartphone more appealing. For instance, a 2015 American Well Telemedicine Consumer survey found that 64% of Americans were open to a video consultation with their physician. Additionally, North American telemedicine providers enjoy significant regulatory backing from the government, in contrast to other emerging nations. Furthermore, the Asia-Pacific region is anticipated to rise rapidly during the projection period.

Online Doctor Consultation: Competitive Landscape

The report provides a company market share analysis to give a broader overview of the key market players. In addition, the report also covers key strategic developments of the market, including acquisitions & mergers, new product launches, agreements, partnerships, collaborations & joint ventures, research & development, and regional expansion of major participants involved in the online doctor consultation market on a global and regional basis.

Some of the main competitors dominating the global online doctor consultation market include- 

• Babylon Health
• CallHealth
• DocPrime
• DocsApp
• Eclinic
• eVaidya Pvt. Ltd.
• iCliniq
• LiveHealth Online
• Lybrate
• Phasorz Technology Private Ltd.
• Sanitas
• Singularity Healthcare IT Systems Pvt. Ltd.
• VSee
• Your doctors.Online.

Global Online Doctor Consultation is segmented as follows:

By Indication

• Cardiology
• Dermatology
• Diabetes Consultation
• Gastroenterology
• General Physician
• Gynecology
• Neurology
• Oncology
• Orthopedics
• Pediatrics
• Sexology
• Stress and Mental Health
• Weight Management
• Others

By Consultation

• Audio Chat
• Video Chat

By Application

• Disease-Specific Health Assessment
• Health Education
• Medical Files Management
• Online Reference Services
• Remote Consultation

By Region

• North America
  • The U.S.
  • Canada
  • Mexico
• Europe
  • France
  • The UK
  • Spain
  • Germany
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
  • Rest of Asia Pacific
• The Middle East & Africa
  • Saudi Arabia
  • UAE
  • Egypt
  • Kuwait
  • South Africa
  • Rest of the Middle East & Africa
• Latin America
  • Brazil
  • Argentina
  • Rest of Latin America