The global cloud-based collaboration software market accounted for USD 4.67 Billion in 2020 and is expected to reach USD 11.26 Billion by 2028, growing at a CAGR of 11.88% from 2021 to 2028.
The global cloud-based collaboration software market accounted for USD 4.67 Billion in 2020 and is expected to reach USD 11.26 Billion by 2028, growing at a CAGR of 11.88% from 2021 to 2028.
Cloud-based collaboration software is in high demand in the software industry. Developers use this software to work with a variety of programming languages and source files. One of the benefits of cloud-based collaboration software is that it may be integrated with a variety of third-party services such as Google Drive and Dropbox. Organizations are finding it difficult to handle the increasing data flow and changing data structures. Aside from that, increasing storage capacity is an expensive process that necessitates new infrastructure and computational resources. As a result, businesses are turning to cloud-based collaboration software and other cloud-based services, which can provide improved storage capacity, increased productivity, and simplicity of use.
With the outbreak of Covid-19 and global lockdown business challenges in continuity, and a growing trend in work-from-home setup. The organizations are supporting remote working and are forced to move to cloud environments to cope-up with the crisis and facilitate daily data access, sharing, and work collaboration to its geographically spread teams. Moreover, the demand for services such as consulting, training, support and maintenance, and integration and implementation are also increasing as more companies are moving their workloads to the cloud owing to its scalability, flexibility, and ubiquitous availability benefits.
The increasing adoption of software as a service among businesses is a major driver driving the market's growth. Furthermore, the growing trend of building your own devices (BYOD) and mobility is contributing to the market's good trend. Furthermore, the increasing use of electronic gadgets has fueled market expansion. However, the market's growth is hampered by its strong reliance on the internet and concerns about data security. Cloud-based collaboration software provides a communication solution that enables for real-time information and data transmission while also being incredibly cost-effective.
Artificial Intelligence (AI) combined with collaborative tools allows organizations to automate and improve communication. AI has the ability to increase the accuracy of voice and chat assistants, as well as aid in real-time message translation.
The hybrid cloud segment will grow at a CAGR of over 25% from 2021 to 2028. There has been a significant shift to hybrid cloud as primary deployment model. Because of the high prices of private cloud and emerging risk of open threats in public cloud storage among end-users in sectors like banking, healthcare, and government sectors gave a sharp to the need of hybrid storage where flexibility is provided to switch between private and public storage space. Private cloud is gaining importance too because of the rise in usage of cloud among banks and retail sector.
The BFSI sector held a share of over 24% in 2020. As BFSI companies are witnessing expanded customer base and internet user and are required to manage, recover, and secure large volumes of data, they continuously require cloud storage as it provides a transformative digital solution. Also, IT and Telecommunications is expected to grow further in terms of usage of cloud storage just like the previous years. The surging demand of OTT platforms has made an opportunity and a need for telecommunications to have increased usage of cloud storage. The healthcare sector is expected to make a remarkable growth in the expected period as cloud storage provides them real-time data insights and reduces IT complexities.
North America, which was followed by Europe, had the second-largest revenue share of more than 30% in 2020 and will grow at a steady CAGR from 2021 to 2028. North America's increasing adoption of web conferencing solutions, communication and coordination tools, and collaboration portals is likely to propel the regional industry forward.
The Asia Pacific region is projected to grow at a CAGR of over 12.34% over the forecast period. Among the other regions, Asia Pacific is expected to be the fastest expanding. This expansion can be attributable to the growing demand for superior technologies in various industries. In order to provide better services to their customers, businesses are implementing cloud-based collaboration tools. Increasing small and medium enterprises in developing countries such as China and India help to grow the market of cloud-based collaboration software in this region.
Some of key players in automated sortation system market are Apple, Microsoft Corp., Google, Slack Technologies Inc., Salesforce.com Inc., Jive software Inc., Mitel Networks Corporation, Box Inc., Aspect software, Cisco Systems, Oracle, among others.
Key businesses are concentrating on providing group collaboration tools, also known as hubs, for communicating, meeting, and calling to gain competitive advantage.
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FrequentlyAsked Questions
The global cloud-based collaboration software market was valued at USD 4.67 Billion in 2020.
The global cloud-based collaboration software market is expected to reach USD 11.26 Billion by 2028, growing at a CAGR of 11.88% between 2021 to 2028.
Some of the key factors driving the global cloud-based collaboration software market growth are increasing adoption of Software as a Service among businesses and Artificial Intelligence (AI) combined with collaborative tools allows organizations to automate and improve communication.
North America region held a substantial share of the global cloud-based collaboration software market in 2020. This is attributable to the presence of major players such as IBM, Microsoft, and Apple, among others. Asia Pacific region is projected to grow at a significant rate owing to the rising demand for global cloud-based collaboration software market in developing economies such as China and India.
Some of the major companies operating in the global cloud-based collaboration software market are Microsoft Corp., Google, Slack Technologies Inc., Salesforce.com Inc., Jive software Inc., Mitel Networks Corporation, Box Inc., Aspect software, Cisco Systems, Oracle, among others.
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