Chatbot Market by Type (Support, Skills, and Assistant), by End-User (Healthcare, Retail, BFSI, Travel & Hospitality, E-commerce, Media & Entertainment, and Others): Global Industry Perspective, Comprehensive Analysis, and Forecast 2017-2024

Global chatbot market expected to reach USD 2,166.28 million in 2024, growing at a CAGR of slightly above 28.73% between 2018 and 2024. Global information technology sector has been plagued by numerous factors including concerns over data security, increasing operational cost, the intense competition offered by global and local players, and many others.

12-Jun-2018 | Number of pages: 110 | Report Code: ZMR-1754 | Report Format : | Status : Published

Abstract

The report covers forecast and analysis for the chatbot market on a global and regional level. The study provides historic data for 2015 -2017 along with a forecast from 2018 to 2024 based on revenue (USD Million). The study includes drivers and restraints for the chatbot market along with the impact they have on the demand over the forecast period. Additionally, the report includes the study of opportunities available in the chatbot market on a global level.

This report offers comprehensive coverage on global chatbot market along with, market trends, drivers, and restraints of the chatbot market. This report includes a detailed competitive scenario and product portfolio of key vendors. To understand the competitive landscape in the market, an analysis of Porter’s five Five forces Forces model for the chatbot market has also been included. The study encompasses a market attractiveness analysis, wherein all segments are benchmarked based on their market size, growth rate, and general attractiveness. This report is prepared using data sourced from in-house databases, secondary, and the primary research team of industry experts.

Global Chatbot Market

The study provides a decisive view on the chatbot market by segmenting the market based on type, and end-user. The type segment is divided into support chatbot, skills chatbot, and assistant chatbot. The end-user segment is further bifurcated categorized into BFSI, healthcare, e-commerce, retail, travel and hospitality, media and entertainment, and others. All the segments have been analyzed based on present and future trends and the market is estimated from 2018 to 2024. The regional segmentation includes the current and forecast demand for North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa with further country -wise bifurcation division include into the U.S., the UK, France, Germany, China, Japan, India, and Brazil.

The report covers detailed competitive outlook including the market share and company profiles of the key participants operating in the global chatbot market are which comprise Nuance Communications Inc., Next IT Corporation, Pandorabots, Inc., Microsoft Corporation, IBM Watson, eGain Corporation, Creative Virtual Pvt. Ltd., Google, CX Company, Astute Solutions, Imperson Ltd., and 24/7 Customer Inc., among others.

The report segments the global chatbot market as follows:

Chatbot Market: Type Segment Analysis

  • Support Chatbot
  • Skills Chatbot
  • Assistant Chatbot

Chatbot Market: End-User Segment Analysis

  • BFSI
  • Healthcare
  • E-commerce
  • Retail
  • Travel and Hospitality
  • Media and Entertainment
  • Others

Chatbot Market: Regional Segment Analysis

  • North America
    • The U.S.
  • Europe
    • UK
    • France
    • Germany
  • Asia Pacific
    • China
    • Japan
    • India
  • Latin America
    • Brazil
  • Middle East and Africa

 


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