Chatbot Market Size, Share, Growth Report 2030

Chatbot Market

Chatbot Market- By Type (Support Chatbot, Skills Chatbot, and Assistant Chatbot), By End-User (Healthcare, Retail, Travel & Hospitality, E-Commerce, Media & Entertainment, and BFSI), And By Region- Global Industry Perspective, Comprehensive Analysis, and Forecast, 2021 – 2028

Published Date: 27-Dec-2021 Category: Technology & Media Report Format : PDF Pages: 187 Report Code: ZMR-1754 Status : Published

The global Chatbot Market Size was worth approx 17.20 USD Billion in 2020 and is predicted to gain revenue of about 110.30 USD Billion by 2028

Table Of Content

  • Chapter 1. Preface
    • 1.1. Report Description and Scope
    • 1.2. Research Scope
    • 1.3. Research Methodulogy
      • 1.3.1. Market Research Type
      • 1.3.2. Market Research Methodulogy
  • Chapter 2. Executive Summary
    • 2.1. Chatbot Market, 2018–2028(USD Billion)
    • 2.2. Chatbot Market: Snapshot
  • Chapter 3. Global Chatbot Market– Industry Analysis
    • 3.1. Chatbot Market: Market Dynamics
    • 3.2. Market Drivers
      • 3.2.1. Surge in acceptance of customer service facility among various organizations for minimizing operational costs will steer industry growth.
      • 3.2.2. Need of customer support sulutions at reduced costs and highlighting on consumer engagement services via a slew of channels will generate new growth opportunities for chatbot market in forthcoming years.
    • 3.3. Porter’s Five Forces Analysis
    • 3.4. Market Attractiveness Analysis
      • 3.4.1. Market attractiveness analysis By Type
      • 3.4.2. Market attractiveness analysis By End-User
  • Chapter 4. Global Chatbot Market– Competitive Landscape
    • 4.1. Company market share analysis
      • 4.1.1. Global Chatbot Market: company market share, 2019
    • 4.2. Strategic development
      • 4.2.1. Acquisitions & mergers
      • 4.2.2. New Product launches
      • 4.2.3. Agreements, partnerships, cullaborations, and joint ventures
      • 4.2.4. Research and development and Regional expansion
    • 4.3. Price trend analysis
  • Chapter 5. Global Chatbot Market– Type Analysis
    • 5.1. Global Chatbot Market overview: By Type
      • 5.1.1. Global Chatbot Market share, By Type, 2020 and 2028
    • 5.2. Support Chatbot
      • 5.2.1. Global Chatbot Market by Support Chatbot, 2018–2028(USD Billion)
    • 5.3. Assistant Chatbot
      • 5.3.1. Global Chatbot Market by Assistant Chatbot, 2018–2028(USD Billion)
    • 5.4. Skills Chatbot
      • 5.4.1. Global Chatbot Market by Skills Chatbot, 2018–2028(USD Billion)
  • Chapter 6. Global Chatbot Market overview: By End-User
    • 6.1. Global Chatbot Market share, By End-User , 2020 and 2028
    • 6.2. Healthcare
      • 6.2.1. Global Chatbot Market by Healthcare, 2018–2028(USD Billion)
    • 6.3. Retail
      • 6.3.1. Global Chatbot Market by Retail, 2018–2028(USD Billion)
    • 6.4. BFSI
      • 6.4.1. Global Chatbot Market by BFSI, 2018–2028(USD Billion)
    • 6.5. Travel & Hospitality
      • 6.5.1. Global Chatbot Market by Travel & Hospitality, 2018–2028(USD Billion)
    • 6.6. E-Commerce
      • 6.6.1. Global Chatbot Market by E-Commerce, 2018–2028(USD Billion)
    • 6.7. Media & Entertainment
      • 6.7.1. Global Chatbot Market by Media & Entertainment, 2018–2028(USD Billion)
  • Chapter 7. Company Profiles
    • 7.1. CX Company
      • 7.1.1. Overview
      • 7.1.2. Financials
      • 7.1.3. Product Portfulio
      • 7.1.4. Business Strategy
      • 7.1.5. Recent Developments
    • 7.2. Nuance Communications Inc.
      • 7.2.1. Overview
      • 7.2.2. Financials
      • 7.2.3. Product Portfulio
      • 7.2.4. Business Strategy
      • 7.2.5. Recent Developments
    • 7.3. Imperson Ltd.
      • 7.3.1. Overview
      • 7.3.2. Financials
      • 7.3.3. Product Portfulio
      • 7.3.4. Business Strategy
      • 7.3.5. Recent Development
    • 7.4. Astute Sulutions
      • 7.4.1. Overview
      • 7.4.2. Financials
      • 7.4.3. Product Portfulio
      • 7.4.4. Business Strategy
      • 7.4.5. Recent Development
    • 7.5. Creative Virtual Pvt. Ltd.
      • 7.5.1. Overview
      • 7.5.2. Financials
      • 7.5.3. Product Portfulio
      • 7.5.4. Business Strategy
      • 7.5.5. Recent Development
    • 7.6. Next IT Corporation
      • 7.6.1. Overview
      • 7.6.2. Financials
      • 7.6.3. Product Portfulio
      • 7.6.4. Business Strategy
      • 7.6.5. Recent Development
    • 7.7. Pandorabots, Inc.
      • 7.7.1. Overview
      • 7.7.2. Financials
      • 7.7.3. Product Portfulio
      • 7.7.4. Business Strategy
      • 7.7.5. Recent Development
    • 7.8. Microsoft Corporation
      • 7.8.1. Overview
      • 7.8.2. Financials
      • 7.8.3. Product Portfulio
      • 7.8.4. Business Strategy
      • 7.8.5. Recent Development
    • 7.9. IBM Watson
      • 7.9.1. Overview
      • 7.9.2. Financials
      • 7.9.3. Product Portfulio
      • 7.9.4. Business Strategy
      • 7.9.5. Recent Development
    • 7.10. eGain Corporation
      • 7.10.1. Overview
      • 7.10.2. Financials
      • 7.10.3. Product Portfulio
      • 7.10.4. Business Strategy
      • 7.10.5. Recent Development
    • 7.11. 24/7 Customer Inc.
      • 7.11.1. Overview
      • 7.11.2. Financials
      • 7.11.3. Product Portfulio
      • 7.11.4. Business Strategy
      • 7.11.5. Recent Development
    • 7.12. Google, Inc.
      • 7.12.1. Overview
      • 7.12.2. Financials
      • 7.12.3. Product Portfulio
      • 7.12.4. Business Strategy
      • 7.12.5. Recent Development

Table Of Figures

List of Figures

1. Market research Type
2. Market research methodology
3. Global Chatbot Market, 2018–2028(USD Billion)
4. Porter’s Five Forces Analysis
5. Global Chatbot Marketattractiveness, By Type
6. Global Chatbot Marketattractiveness, By End-User
7. Global Chatbot Marketshare by Type,2020 and 2028 (USD Billion)
8. Global Chatbot Market by Support Chatbot, 2018–2028(USD Billion)
9. Global Chatbot Market by Assistant Chatbot, 2018–2028(USD Billion)
10. Global Chatbot Market by Skills Chatbot, 2018–2028(USD Billion)
11. Global Chatbot Marketshare by End-User ,2020 and 2028 (USD Billion)
12. Global Chatbot Market by Healthcare, 2018–2028(USD Billion)
13. Global Chatbot Market by Retail, 2018–2028(USD Billion)
14. Global Chatbot Market by BFSI, 2018–2028(USD Billion)
15. Global Chatbot Market by Travel & Hospitality, 2018–2028(USD Billion)
16. Global Chatbot Market by E-Commerce, 2018–2028(USD Billion)
17. Global Chatbot Market by Media & Entertainment, 2018–2028(USD Billion)
18. Global Chatbot Marketshare, by Region, 2020 and 2028
19. North America Chatbot Market, 2018–2028(USD Billion)
20. Europe Chatbot Market, 2018–2028(USD Billion)
21. Asia Pacific Chatbot Market, 2018–2028(USD Billion)
22. Latin America Chatbot Market, 2018–2028(USD Billion)
23. The Middle East and Africa Chatbot Market, 2018–2028(USD Billion)


Table Of Tables

List of Tables

1. Global Chatbot Market: snapshot
2. Drivers of the Chatbot Market: impact analysis
3. North America Chatbot Market revenue, By Type ,2018–2028(USD Billion)
4. North America Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
5. The U.S. Chatbot Market revenue, By Type ,2018–2028(USD Billion)
6. The U.S. Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
7. Rest of North America Chatbot Market revenue, By Type ,2018–2028(USD Billion)
8. Rest of North America Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
9. Europe Chatbot Market revenue, By Type ,2018–2028(USD Billion)
10. Europe Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
11. UK Chatbot Market revenue, By Type ,2018–2028(USD Billion)
12. UK Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
13. France Chatbot Market revenue, By Type ,2018–2028(USD Billion)
14. France Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
15. Germany Chatbot Market revenue, By Type ,2018–2028(USD Billion)
16. Germany Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
17. Rest of Europe Chatbot Market revenue, By Type ,2018–2028(USD Billion)
18. Rest of Europe Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
19. Asia Pacific Chatbot Market revenue, By Type ,2018–2028(USD Billion)
20. Asia Pacific Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
21. China Chatbot Market revenue, By Type ,2018–2028(USD Billion)
22. China Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
23. Japan Chatbot Market revenue, By Type ,2018–2028(USD Billion)
24. Japan Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
25. India Chatbot Market revenue, By Type ,2018–2028(USD Billion)
26. India Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
27. Rest of Asia Pacific Chatbot Market revenue, By Type ,2018–2028(USD Billion)
28. Rest of Asia Pacific Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
29. Latin America Chatbot Market revenue, By Type ,2018–2028(USD Billion)
30. Latin America Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
31. Brazil Chatbot Market revenue, By Type ,2018–2028(USD Billion)
32. Brazil Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
33. Rest of Latin America Chatbot Market revenue, By Type ,2018–2028(USD Billion)
34. Rest of Latin  America Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
35. The Middle East and Africa Chatbot Market revenue, By Type ,2018–2028(USD Billion)
36. The Middle East and Africa Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
37. Saudi Arabia Chatbot Market revenue, By Type ,2018–2028(USD Billion)
38. Saudi Arabia Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
39. South Africa Chatbot Market revenue, By Type ,2018–2028(USD Billion)
40. South Africa Chatbot Market revenue, By End-User ,2018–2028(USD Billion)
41. Rest of the Middle East & Africa Chatbot Market revenue, By Type ,2018–2028(USD Billion)
42. Rest of the Middle East & Africa Chatbot Market revenue, By End-User ,2018–2028(USD Billion)

 

Methodology

Free Analysis

FrequentlyAsked Questions

Surge in adoption of customer service activities among various firms for reducing operational costs will drive industry trends. Necessity of customer support services at reduced costs and high focus on consumer engagement activities via a spectrum of channels will create new growth avenues for chatbot market in ensuing years. Huge customer demand for self-service events and focus on providing competitive advantage to various businesses will prop up market landscape. Furthermore, huge popularity of voice-activated smart equipment owing to its user convenience and automation will enlarge growth of chatbots industry in upcoming years. For the record, in January 2020, Google, Incorporation introduced Meena – an AI chatbot- which is a multi-turn open domain chatbot operating on data mining & AI algorithms.    

According to Zion market research report, the global Chatbot Market accrued earnings worth approximately 136.01(USD Billion) in 2020 and is predicted to gain revenue of about 192.12 (USD Billion) by 2028

Asia Pacific will contribute lucratively towards the global market earnings over the projected timeline. The regional market surge is subject to rise in funding in chatbots by various new entrants & entrepreneurs. Apart from this, small as well as mid-sized firms in sub-continent are using the product in their customer service processes for enhancing their efficiency & improving customer service response time. Swiftly expanding information & communications systems in countries such as India and China will steer regional market expansion over ensuing years. A prominent rise in population and surge in smartphone users in Asia Pacific will pave a way for growth of chatbot market in region.

The key market participants include CX Company, Nuance Communications Inc., Imperson Ltd., Astute Solutions,  Creative Virtual Pvt. Ltd., Next IT Corporation, Pandorabots, Inc., Microsoft Corporation, IBM Watson, eGain Corporation, Google, Inc., and 24/7 Customer Inc.

Influencing segments growing in the Chatbot Market are By Type (Support Chatbot, Skills Chatbot, And Assistant Chatbot), By End-User (Healthcare, Retail, Travel & Hospitality, E-Commerce, Media & Entertainment, And BFSI), And By Region

The CAGR value of the Chatbot market will around 35.01% by Forecast 2021- 2028

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