The global sales performance management market accounted for USD 1.72 Billion in 2020 and is expected to reach USD 5.10 Billion by 2028, growing at a CAGR of 14.6% from 2021 to 2028.
The global sales performance management market accounted for USD 1.72 Billion in 2020 and is expected to reach USD 5.10 Billion by 2028, growing at a CAGR of 14.6% from 2021 to 2028.
Sales performance management (SPM) is a combination of operational and analytical functions that are used to automate back-office operational sales processes and is implemented in order to improve operational efficiency and effectiveness. Sales performance management functions include incentive compensation management, quota management and planning, territory management, advanced analytics, and gamification. Sales performance is important for the sales team and the organization, for selling activities and to accomplish sales goals. The market is primarily driven by increasing adoption of sales performance management solutions by the organizations. The growing technological advancements with integration of machine learning and natural language processing revolutions to control data-driven recommendations is anticipated to augment the market in the years to come.
The COVID-19 pandemic has caused disruptions in every industry. With the in-demand work from home culture, worldwide lockdowns, and economic unsteadiness due to COVID-19, the evolution and change towards the cloud-based solutions has increased and organizations have started adopting the cloud environments for improving their planning and management of incentives, compensations, and quotas. It also enhances the performance of sales representatives due to easy cloud technology and its advantages, which has further supported the market growth. Although reduced usage of SPM by small and medium-sized enterprises (SMEs) due to their investments in other technologies, time consuming and costly process, and decreased returns, has somewhat hampered the growth of the sales performance management market.
The increasing automation solutions to improve the visibility and avoid calculation inaccuracies is anticipated to augment the market over the next six years. Sales sectors are troubled for automating returns and payment plans, appraisals, quotas, and territory mapping with the current digitalization and automation across organizations. The use of SPM solutions provides quick and precise view of the SPM processes to both representatives and supervisors. It also helps remove variable pay irregularities and increases the productivity. The various benefits offered by sales performance management includes stronger sales pipeline, better qualified sales opportunities, better sales analytics, improved forecast accuracy, more effective territory management, greater ROI on sales enablement and training and healthier profit margins, among others. Organizations that implement the operative sales performance management constantly helps them outperform their peers. These advantages thus led organizations to use SPM solutions for improved productivity and developments and hence augmenting the growth the sales performance market in the years to come.
Rising adoption of sales performance management by organizations is anticipated to augment the market growth over the forecast period. Companies such as SAP, Oracle, Xactly, and Salesforce are focusing on developing more improved automated and on-premise as well as cloud-based sales performance management solutions to help enterprises to maximize profits by automating and optimizing sales execution. As a result, the demand for automated SPM solutions for effective management of operations at sales sector in organizations has increased.
Report Attribute | Details |
---|---|
Base Year | 2020 |
Historic Years | 2016 - 2020 |
Forecast Years | 2021 - 2028 |
Segments Covered | By Product Type, By Application, and By End Use |
Forecast Units | Value (USD Billion), and Volume (Units) |
Quantitative Units | Revenue in USD million/billion and CAGR from 2021 to 2028 |
Regions Covered | North America, Europe, Asia Pacific, Latin America, and Middle East & Africa, and Rest of World |
Countries Covered | U.S., Canada, Mexico, U.K., Germany, France, Italy, Spain, China, India, Japan, South Korea, Brazil, Argentina, GCC Countries, and South Africa, among others |
Number of Companies Covered | 10 companies with scope for including additional 15 companies upon request |
Report Coverage | Market growth drivers, restraints, opportunities, Porter’s five forces analysis, PEST analysis, value chain analysis, regulatory landscape, market attractiveness analysis by segments and region, company market share analysis, and COVID-19 impact analysis. |
Customization Scope | Avail customized purchase options to meet your exact research needs. |
On-premises segment held maximum share in 2020 in sales performance management market. This is attributable to the growing demand of customized solutions by the organizations as per their requirements, especially for large enterprises and companies that are related to data security and privacy concerns. The on-premise sales performance management solutions offer the same high data security and extra privacy to these highly regulated industries. The on-premise type of deployment model is mostly used by large organizations with wide-ranging data and design needs and sufficient sales personnel.
Banking, Financial Services, and Insurance (BFSI) segment projected to held maximum share in the years to come. This is attributable to the increasing demand by BFSI companies to deal with its wide range of insurance and banking products, which includes debit and credit cards, various types of loans, and different insurance policies. These numerous operations involve and needs employment of huge number of sales representatives, to manage incentive compensation plans, estimate compensation payouts, quota allocations, and encourage sales team and align their goals with strategic objectives has led the BFSI sector to adopt SPM solutions.
The North America region held a share of 39.2 % in 2020. This is attributable to the early adoption of advance technologies which include sales performance management solutions in the region. The presence of top companies in the region which need these solutions as they need important marketing strategies to improve their client count across the world. Moreover, the increasing adoption of SPM solutions in various industries is expected to generate huge demand for the market in this region.
The Asia Pacific region is projected to grow at a CAGR of 17.8 % over the forecast period. This surge is due to the increasing adoption of this technology by the developing economies like China and India in the region. Enterprises are using automated sales performance solutions in their sales department to calculate variable sales compensation and decrease the chances of disputes throughout the sales cycle with compensation visibility. Additionally, adoption of automated solutions by various industries and business is expected to open new opportunities for the sales performance management market over the coming years.
Some of key players in sales performance management market are SAP, Oracle, Xactly, NICE, Salesforce, Varicent, Microsoft Corporation, IBM Corporation, Performio, Optymyze, Iconixx, Axtria, Gryphon Networks, and CellarStone, among others.
Companies are focusing on acquisition and collaboration to leverage their market share. For instance, in Jan 20, Varicent announced the acquisition of FunnelCake solution company. The acquisition of the company was done as the strategic expansion of Varicent's sales performance management product line.
Companies are also focusing on launching new products to enhance their product offerings and gain a competitive advantage in the market. For instance, in December 2020, Xactly announced the launch of Operational Sales Management (OSM). It automates the administration of the day-to-day change that inevitably occurs within a sales organization.
List of Figures
FIG NO. 1. Market Attractiveness Analysis, By Solutions
FIG NO. 2. Market Attractiveness Analysis, By Services
FIG NO. 3. Market Attractiveness Analysis, By Organization Size
FIG NO. 4. Market Attractiveness Analysis, By Deployment Model
FIG NO. 5. Market Attractiveness Analysis, By Industry Vertical
FIG NO. 6. Market Attractiveness Analysis, By Region
FIG NO. 7. Global Sales Performance Management Market Revenue, 2016 – 2028 (USD Million)
FIG NO. 8. Impact of COVID-19 Pandemic in North America Countries
FIG NO. 9. Market Revenue Share, By Solutions, 2020 & 2028
FIG NO. 10. Global Sales Performance Management Market for Incentive Compensation Management (ICM), Revenue (USD Million) 2016 – 2028
FIG NO. 11. Comparative Revenue Analysis of Sales Performance Management Market for Incentive Compensation Management (ICM), By Country, 2020 & 2028
FIG NO. 12. Global Sales Performance Management Market for Sales Planning and Monitoring, Revenue (USD Million) 2016 – 2028
FIG NO. 13. Comparative Revenue Analysis of Sales Performance Management Market for Sales Planning and Monitoring, By Country, 2020 & 2028
FIG NO. 14. Global Sales Performance Management Market for Sales Performance Analytics and Reporting, Revenue (USD Million) 2016 – 2028
FIG NO. 15. Comparative Revenue Analysis of Sales Performance Management Market for Sales Performance Analytics and Reporting, By Country, 2020 & 2028
FIG NO. 16. Global Sales Performance Management Market for Territory Management, Revenue (USD Million) 2016 – 2028
FIG NO. 17. Comparative Revenue Analysis of Sales Performance Management Market for Territory Management, By Country, 2020 & 2028
FIG NO. 18. Global Sales Performance Management Market for Others, Revenue (USD Million) 2016 – 2028
FIG NO. 19. Comparative Revenue Analysis of Sales Performance Management Market for Others, By Country, 2020 & 2028
FIG NO. 20. Market Revenue Share, By Services, 2020 & 2028
FIG NO. 21. Global Sales Performance Management Market for Training and Education, Revenue (USD Million) 2016 – 2028
FIG NO. 22. Comparative Revenue Analysis of Sales Performance Management Market for Training and Education, By Country, 2020 & 2028
FIG NO. 23. Global Sales Performance Management Market for Support and Maintenance, Revenue (USD Million) 2016 – 2028
FIG NO. 24. Comparative Revenue Analysis of Sales Performance Management Market for Support and Maintenance, By Country, 2020 & 2028
FIG NO. 25. Global Sales Performance Management Market for Consulting Services, Revenue (USD Million) 2016 – 2028
FIG NO. 26. Comparative Revenue Analysis of Sales Performance Management Market for Consulting Services, By Country, 2020 & 2028
FIG NO. 27. Global Sales Performance Management Market for Integration and Implementation, Revenue (USD Million) 2016 – 2028
FIG NO. 28. Comparative Revenue Analysis of Sales Performance Management Market for Integration and Implementation, By Country, 2020 & 2028
FIG NO. 29. Market Revenue Share, By Organization Size, 2020 & 2028
FIG NO. 30. Global Sales Performance Management Market for Large Enterprises, Revenue (USD Million) 2016 – 2028
FIG NO. 31. Comparative Revenue Analysis of Sales Performance Management Market for Large Enterprises, By Country, 2020 & 2028
FIG NO. 32. Global Sales Performance Management Market for Small and Medium-sized Enterprises (SMEs), Revenue (USD Million) 2016 – 2028
FIG NO. 33. Comparative Revenue Analysis of Sales Performance Management Market for Small and Medium-sized Enterprises (SMEs), By Country, 2020 & 2028
FIG NO. 34. Market Revenue Share, By Deployment Model, 2020 & 2028
FIG NO. 35. Global Sales Performance Management Market for On-premises, Revenue (USD Million) 2016 – 2028
FIG NO. 36. Comparative Revenue Analysis of Sales Performance Management Market for On-premises, By Country, 2020 & 2028
FIG NO. 37. Global Sales Performance Management Market for Cloud-based, Revenue (USD Million) 2016 – 2028
FIG NO. 38. Comparative Revenue Analysis of Sales Performance Management Market for Cloud-based, By Country, 2020 & 2028
FIG NO. 39. Market Revenue Share, By Industry Vertical, 2020 & 2028
FIG NO. 40. Global Sales Performance Management Market for Banking, Financial Services, and Insurance (BFSI), Revenue (USD Million) 2016 – 2028
FIG NO. 41. Comparative Revenue Analysis of Sales Performance Management Market for Banking, Financial Services, and Insurance (BFSI), By Country, 2020 & 2028
FIG NO. 42. Global Sales Performance Management Market for Healthcare and Pharmaceuticals, Revenue (USD Million) 2016 – 2028
FIG NO. 43. Comparative Revenue Analysis of Sales Performance Management Market for Healthcare and Pharmaceuticals, By Country, 2020 & 2028
FIG NO. 44. Global Sales Performance Management Market for Manufacturing, Revenue (USD Million) 2016 – 2028
FIG NO. 45. Comparative Revenue Analysis of Sales Performance Management Market for Manufacturing, By Country, 2020 & 2028
FIG NO. 46. Global Sales Performance Management Market for IT and Telecommunications, Revenue (USD Million) 2016 – 2028
FIG NO. 47. Comparative Revenue Analysis of Sales Performance Management Market for IT and Telecommunications, By Country, 2020 & 2028
FIG NO. 48. Global Sales Performance Management Market for Consumer Goods and Retail, Revenue (USD Million) 2016 – 2028
FIG NO. 49. Comparative Revenue Analysis of Sales Performance Management Market for Consumer Goods and Retail, By Country, 2020 & 2028
FIG NO. 50. Global Sales Performance Management Market for Energy and Utilities, Revenue (USD Million) 2016 – 2028
FIG NO. 51. Comparative Revenue Analysis of Sales Performance Management Market for Energy and Utilities, By Country, 2020 & 2028
FIG NO. 52. Global Sales Performance Management Market for Media and Entertainment, Revenue (USD Million) 2016 – 2028
FIG NO. 53. Comparative Revenue Analysis of Sales Performance Management Market for Media and Entertainment, By Country, 2020 & 2028
FIG NO. 54. Global Sales Performance Management Market for Others, Revenue (USD Million) 2016 – 2028
FIG NO. 55. Comparative Revenue Analysis of Sales Performance Management Market for Others, By Country, 2020 & 2028
FIG NO. 56. Global Sales Performance Management Market Revenue Share, By Region, 2020 & 2028
FIG NO. 57. North America Sales Performance Management Market Revenue, 2016 - 2028 (USD Million)
FIG NO. 58. Porter’s Five Forces Analysis for Global Sales Performance Management Market
FIG NO. 59. PEST Analysis for Global Sales Performance Management Market
FIG NO. 60. Pricing Analysis for Global Sales Performance Management Market
FIG NO. 61. Value Chain Analysis for Global Sales Performance Management Market
FIG NO. 62. Company Share Analysis, 2020
FIG NO. 63. Radar Determinant Chart, 2019
FIG NO. 64. Company Strategic Developments – Heat Map Analysis
FIG NO. 65. SAP Business Segment Revenue Share, 2020 (%)
FIG NO. 66. SAP Geographical Segment Revenue Share, 2020 (%)
FIG NO. 67. Market Channels
FIG NO. 68. Marketing Channel Development Trend
FIG NO. 69. Growth in World Gross Product, 2008-2018
FIG NO. 70. Research Methodology – Detailed View
FIG NO. 71. Research Methodology
List of Tables
TABLE NO. 1. Global Sales Performance Management Market: Snapshot
TABLE NO. 2. Quarterly Sales Performance Management Market Revenue by Region, 2020
TABLE NO. 3. Quarterly Sales Performance Management Market Revenue Forecast by Region, 2021
TABLE NO. 4. Pre COVID-19 Market Revenue, By Region, 2016-2019 (USD Million)
TABLE NO. 5. Post COVID-19 Market Revenue, By Region, 2020-2028 (USD Million)
TABLE NO. 6. Global Sales Performance Management Market for Incentive Compensation Management (ICM), by Region, 2016 – 2028 (USD Million)
TABLE NO. 7. Global Sales Performance Management Market for Sales Planning and Monitoring, by Region, 2016 – 2028 (USD Million)
TABLE NO. 8. Global Sales Performance Management Market for Sales Performance Analytics and Reporting, by Region, 2016 – 2028 (USD Million)
TABLE NO. 9. Global Sales Performance Management Market for Territory Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 10. Global Sales Performance Management Market for Others, by Region, 2016 – 2028 (USD Million)
TABLE NO. 11. Global Sales Performance Management Market for Training and Education, by Region, 2016 – 2028 (USD Million)
TABLE NO. 12. Global Sales Performance Management Market for Support and Maintenance, by Region, 2016 – 2028 (USD Million)
TABLE NO. 13. Global Sales Performance Management Market for Consulting Services, by Region, 2016 – 2028 (USD Million)
TABLE NO. 14. Global Sales Performance Management Market for Integration and Implementation, by Region, 2016 – 2028 (USD Million)
TABLE NO. 15. Global Sales Performance Management Market for Large Enterprises, by Region, 2016 – 2028 (USD Million)
TABLE NO. 16. Global Sales Performance Management Market for Small and Medium-sized Enterprises (SMEs), by Region, 2016 – 2028 (USD Million)
TABLE NO. 17. Global Sales Performance Management Market for On-premises, by Region, 2016 – 2028 (USD Million)
TABLE NO. 18. Global Sales Performance Management Market for Cloud-based, by Region, 2016 – 2028 (USD Million)
TABLE NO. 19. Global Sales Performance Management Market for Banking, Financial Services, and Insurance (BFSI), by Region, 2016 – 2028 (USD Million)
TABLE NO. 20. Global Sales Performance Management Market for Healthcare and Pharmaceuticals, by Region, 2016 – 2028 (USD Million)
TABLE NO. 21. Global Sales Performance Management Market for Manufacturing, by Region, 2016 – 2028 (USD Million)
TABLE NO. 22. Global Sales Performance Management Market for IT and Telecommunications, by Region, 2016 – 2028 (USD Million)
TABLE NO. 23. Global Sales Performance Management Market for Consumer Goods and Retail, by Region, 2016 – 2028 (USD Million)
TABLE NO. 24. Global Sales Performance Management Market for Energy and Utilities, by Region, 2016 – 2028 (USD Million)
TABLE NO. 25. Global Sales Performance Management Market for Media and Entertainment, by Region, 2016 – 2028 (USD Million)
TABLE NO. 26. Global Sales Performance Management Market for Others, by Region, 2016 – 2028 (USD Million)
TABLE NO. 27. Global Sales Performance Management Market Revenue, By Region, 2016 – 2028 (USD Million)
TABLE NO. 28. North America Sales Performance Management Market Revenue, By Country, 2016 – 2028 (USD Million)
TABLE NO. 29. North America Sales Performance Management Market Revenue, By Solutions, 2016 – 2028 (USD Million)
TABLE NO. 30. North America Sales Performance Management Market Revenue, By Services, 2016 – 2028 (USD Million)
TABLE NO. 31. North America Sales Performance Management Market Revenue, By Organization Size, 2016 – 2028 (USD Million)
TABLE NO. 32. North America Sales Performance Management Market Revenue, By Deployment Model, 2016 – 2028 (USD Million)
TABLE NO. 33. North America Sales Performance Management Market Revenue, By Industry Vertical, 2016 – 2028 (USD Million)
TABLE NO. 34. U.S. Sales Performance Management Market Revenue, By Solutions, 2016 – 2028 (USD Million)
TABLE NO. 35. U.S. Sales Performance Management Market Revenue, By Services, 2016 – 2028 (USD Million)
TABLE NO. 36. U.S. Sales Performance Management Market Revenue, By Organization Size, 2016 – 2028 (USD Million)
TABLE NO. 37. U.S. Sales Performance Management Market Revenue, By Deployment Model, 2016 – 2028 (USD Million)
TABLE NO. 38. U.S. Sales Performance Management Market Revenue, By Industry Vertical, 2016 – 2028 (USD Million)
TABLE NO. 39. Canada Sales Performance Management Market Revenue, By Solutions, 2016 – 2028 (USD Million)
TABLE NO. 40. Canada Sales Performance Management Market Revenue, By Services, 2016 – 2028 (USD Million)
TABLE NO. 41. Canada Sales Performance Management Market Revenue, By Organization Size, 2016 – 2028 (USD Million)
TABLE NO. 42. Canada Sales Performance Management Market Revenue, By Deployment Model, 2016 – 2028 (USD Million)
TABLE NO. 43. Canada Sales Performance Management Market Revenue, By Industry Vertical, 2016 – 2028 (USD Million)
TABLE NO. 44. Mexico Sales Performance Management Market Revenue, By Solutions, 2016 – 2028 (USD Million)
TABLE NO. 45. Mexico Sales Performance Management Market Revenue, By Services, 2016 – 2028 (USD Million)
TABLE NO. 46. Mexico Sales Performance Management Market Revenue, By Organization Size, 2016 – 2028 (USD Million)
TABLE NO. 47. Mexico Sales Performance Management Market Revenue, By Deployment Model, 2016 – 2028 (USD Million)
TABLE NO. 48. Mexico Sales Performance Management Market Revenue, By Industry Vertical, 2016 – 2028 (USD Million)
TABLE NO. 49. Drivers for the Sales Performance Management Market: Impact Analysis
TABLE NO. 50. Restraints for the Sales Performance Management Market: Impact Analysis
TABLE NO. 51. Global Sales Performance Management Market, Company Market Revenue, 2016 – 2019 (USD Million)
TABLE NO. 52. Global Sales Performance Management Market, Company Y-o-Y Growth, 2017 – 2019 (USD Million)
The global sales performance management market was valued at USD 1.72 Billion in 2020.
The global sales performance management market is expected to reach USD 5.10 Billion by 2028, growing at a CAGR of 14.6% between 2021 to 2028. The global sales performance management market is expected to reach USD 5.10 Billion by 2028, growing at a CAGR of 14.6% between 2021 to 2028.
Some of the key factors driving the global sales performance management market growth are increasing demand for metric-driven sales tools, increasing enterprise mobility to increase agent performance, and rising automation to improve visibility and avoid calculation inaccuracies, among others.
North America region held a substantial share of the sales performance management market in 2020. This is attributable to the early adoption of advance technologies which include sales performance management solutions in the region. Asia Pacific region is projected to grow at a significant rate owing to the rising demand for sales performance management in developing economies such as China and India.
Some of the major companies operating in the sales performance management market are SAP, Oracle, Xactly, NICE, Salesforce, Varicent, Microsoft Corporation, IBM Corporation, Performio, and Optymyze, among others.
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