Customer Relationship Management Services Market by Deployment Mode (On Premises and Cloud) for Applications (Marketing, Sales, Customer Support and Services and Others) - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2016 – 2022

Global customer relationship management services market is expected to reach USD 30.40 billion by 2022, growing at a CAGR of 36% between 2017 and 2022.

Request Brochure Request Discount

11-Sep-2017 | Number of pages: 110 | Report Code: ZMR-2215 | Report Format : | Status : Published

Abstract

The report covers forecast and analysis for the customer relationship management services market on a global and regional level. The study provides historic data of 2014, 2015 and 2016 along with a forecast from 2017 to 2022 based on revenue (USD Billion). The study includes drivers and restraints for the customer relationship management services market along with the impact they have on the demand over the forecast period. Additionally, the report includes the study of opportunities available in the customer relationship management services market on a global level.

In order to give the users of this report a comprehensive view on the customer relationship management services market, we have included a detailed competitive scenario, and customer relationship management services type portfolio of key vendors. To understand the competitive landscape in the market, an analysis of Porter’s five forces model for the customer relationship management services market has also been included. The study encompasses a market attractiveness analysis, wherein segments are benchmarked based on their market size, growth rate, and general attractiveness.

The customer relationship management services market is segmented on the basis of deployment mode, application, vertical and region. All the segments have been analyzed based on present and future trends and the market is estimated from 2016 to 2022. Deployment mode segment under this study includes on premises and cloud. Application segment includes marketing, sales, customer support and services and others. Vertical segment includes BFSI, government, retail, healthcare, manufacturing and others. The regional segmentation includes the current and forecast demand for North America, Europe, Asia Pacific, Latin America and Middle East and Africa with its further bifurcation into major countries including U.S., France, UK, Germany, China, India, Japan and Brazil.

Key players profiled in the report include IBM Corp., Oracle Corp., Wipro Limited, Tata Consultancy Services Limited, Microsoft Inc., Salesforce.com Inc., NetSuite Inc., Nimble Inc., SugarCRM Inc., SAP SE, Amdocs Ltd., Sage CRM Solutions Ltd. and Ramco Systems Ltd. The detailed description of players includes parameters such as company overview, financial overview, business, and recent developments and SWOT analysis of the company.

The report segments customer relationship management services market into:

Global CRM Services Market: Deployment Mode Segment Analysis

  • Cloud
  • On-Premises

Global CRM Services Market: Application Segment Analysis

  • Marketing
  • Sales
  • Customer Support and Services
  • Others

Global CRM Services Market: Vertical Segment Analysis

  • BFSI
  • Government
  • Retail
  • Healthcare
  • Manufacturing
  • Others

Global CRM Services Market: Region Segment Analysis

  • North America
    • U.S.
  • Europe
    • UK
    • France
    • Germany
  • Asia Pacific
    • China
    • Japan
    • India
  • Latin America
    • Brazil
  • Middle East and Africa

Related Reports

AI in Agriculture Market: by Technology (Machine Learning and Computer Vision), by Component (Hardware, Software, and Services), and by Application(Agriculture Robots, Agricultural Drones, Driverless Tractors, Facial Recognition, Crop Health Monitoring, and Automated Irrigation Systems): Global Industry Perspective, Comprehensive Analysis, and Forecast 2017-2024.

Nov-2018 | Price : $ 4899.00 | Pages: 144 | Report Code: ZMR-3532 | Report Format:

The report covers forecast and analysis for the AI in agriculture market on a global and regional level. The study provides historic data for 2015, 2016, and 2017 along with a forecast from 2018 to 2024 based on revenue (USD Million). The study includes drivers and restraints for the AI in the agr...Read More

Intelligent Apps Market: By Type (Consumer Apps and Enterprise Apps), By Store Type (Google Play, Apple App Store, and Others), and By End-User (Retail and E-commerce, Telecom, Banking, Media and Entertainment, Travel and Hospitality, and Others): Global Industry Perspective, Comprehensive Analysis,and Forecast, 2017-2024

Nov-2018 | Price : $ 4899.00 | Pages: 176 | Report Code: ZMR-3519 | Report Format:

The report covers a forecast and an analysis for the intelligent apps market on a global and regional level. The study provides historical data for2015, 2016, and 2017 along with a forecast from 2018 to 2024based on revenue (USD Billion). The study includes drivers and restraints for the intellige...Read More

Cyber Security in Healthcare Market – by Deployment (On-Premise and Cloud-Based), by Security Type (Application Security, Cloud Security, Content Security, Endpoint Security, Network Security, and Wireless Security), and by End-User (Pharmaceutical & Chemical Manufactures, Medical Device Companies, Health Insurance Companies, Hospitals & Clinics, and Others): Global Industry Perspective, Comprehensive Analysis, and Forecast, 2017 – 2024

Nov-2018 | Price : $ 4899.00 | Pages: 110 | Report Code: ZMR-3505 | Report Format:

The report covers a forecast and an analysis of the cyber security in healthcare market on a global and regional level. The study provides historical data from 2015 to 2017 along with a forecast from 2018 to 2024 based on revenue (USD Billion). The study includes drivers and restraints for cyber s...Read More

4K Set-Top Box Market –By Product (Internet Protocol Television (IPTV), Digital Terrestrial Television (DTT), Over-The-Top Set-Top Boxes (OTT), Satellite, and Hybrid) andby Application (Residential and Commercial): Global Industry Perspective, Comprehensive Analysis,and Forecast, 2017 – 2024

Nov-2018 | Price : $ 4899.00 | Pages: 184 | Report Code: ZMR-3499 | Report Format:

The report analyzes and forecasts4K set-top box market on the basis of product, application, and region. The study shows past data from 2015 to 2017 along with a forecast from 2018 to 2024 based on revenue (USD Million). Assessment of market dynamics gives a brief thought about the drivers and res...Read More

Download Brochure
Why Choose Us ?

24/5 Research support

Resolved your research queries from industry expert. Request for a free research sample before report purchase.

Custom research service

Ask the Analyst to customize an exclusive study to serve your research needs.

Quality & Accuracy

Zion Market Research reports offers best quality reports based on various authentic and accurate data findings.

Customer Satisfaction

We ensure that our client's all research needs are met with customized, in-depth analysis solutions.

Information security

We never share your personal and confidential information. Your personal information is safe and secure with us.