Business Process Automation Market - Global Industry Analysis

Global Business Process Automation Market: Overview

Business automation is a process of alignment of different tasks in the organization with modern applications to maintain the smooth working of the enterprises. Business process automation utilizes technology to automate the daily iterative tasks. It also accelerates the work by effectively communicating important information at the right time to the concerned person through user-defined workflow actions and rules. It also helps the organizations streamline various processes like employee onboarding, contract management, accounts payable, and others.

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Global Business Process Automation Market: Growth Factors

The ability to achieve higher productivity with the help of business process automation solutions is the primary factor boosting the growth of the global business process automation market. Such solutions are cost-effective and also improve the cross-end relationship, which in turn further improves organizational productivity. Moreover, it lowers the wastage and offers real-time information along with data transfer that further helps to make the right strategy at the right time to deal with the arising problems. It reduces the business downtime and replication, thus resulting in overall cost reduction in the business organization. Moreover, the adoption of advanced technologies like big data and the internet of things (IoT) is likely to further propel the growth of the global business process automation market during the forecast period. The adoption of these technologies in high-end business processes enables various devices to interconnect with each other and hence it poses an extensive need for business process automation solutions to manage all the devices.

Global Business Process Automation Market: Segmentation

The global business process automation market can be segmented into end-user, organization size, deployment type, business function, services, component, and region.

By end-user, the market can be segmented into healthcare, retail & consumer goods, telecommunication, IT, manufacturing, BFSI, and others.

By organization size, the market can be segmented into large and small & medium enterprises. By deployment, the market can be segmented into on-premise and cloud. The on-premise segment accounts for the largest share in the global business process automation market. Software is installed and operated in all the on-premise delivery models and operated from the in-house server and computing infrastructure of the customers. This approach is highly preferred by customers for the application that needs processing of confidential and sensitive data. Large enterprises all across the globe deploy on-premise business process automation solutions due to the security concerns associated with the confidential data.

By business function, the market can be segmented into customer service support automation, accounting & finance automation, sales & marketing automation, supply chain automation, human resource optimization, and others.

By services, the market can be segmented into support & maintenance, deployment & integration, and consulting. The maintenance & support service segment holds the largest share in the global business process automation market owing to the fact that they provide a single point of contact for resolving several issues of the customers. Technical tips, customer forums, customer portals, and software updates are some helping assets that are made available to the users. The maintenance and support devices ensure constant customer satisfaction along with enhanced concentration on up-skilling their product knowledge base by absorbing the feedback through surveys and interviews.

By component, the market can be segmented into services and platforms.

Global Business Process Automation Market: Regional analysis

North America accounts for the largest share in the global business process automation market due to the high adoption rate of such solutions in the region. Moreover, the growing digital awareness among users along with growing spending on IT infrastructures in all sized organizations is further likely to promulgate the growth of the regional market in the forthcoming years.

Global Business Process Automation Market: Competitive Players

Some of the significant players in the global business process automation market are Cortex, Quickbase, Automation Hero, AgilePoint, AuraQuantic, FlowForma, Kofax, Bonitasoft, Newgen Software, DXC Technology, Genpact, Creatio, TIBCO, OpenText, Bizagi, Microsoft, Salesforce, Software AG, Oracle, Nintex, Laserfiche, Kissflow, Appian, Pegasystems, and IBM.

Global Business Process Automation Market: Regional Segment Analysis

• North America
  • The U.S.
  • Canada
• Europe
  • France
  • The UK
  • Spain
  • Germany
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Southeast Asia
  • Rest of Asia Pacific
• Latin America
  • Brazil
  • Mexico
  • Rest of Latin America
• Middle East & Africa
  • GCC
  • South Africa
  • Rest of Middle East & Africa

What Reports Provides

• Full in-depth analysis of the parent market
• Important changes in market dynamics
• Segmentation details of the market
• Former, on-going, and projected market analysis in terms of volume and value
• Assessment of niche industry developments
• Market share analysis
• Key strategies of major players
• Emerging segments and regional markets
• Testimonials to companies in order to fortify their foothold in the market.