IoT Professional Services Market Size, Share, Growth Factors, Trend, Forecast 2028

IoT Professional Services Market

IoT Professional Services Market by Service Type (IoT Consulting Service, IoT Infrastructure Service, System Designing & Integration Service, Support & Maintenance Service, and Education & Training Service), by Organization Size (SMEs, Large Enterprises) by Deployment Type (Cloud, On-premises) by End Use Industry (IT & Telecom, Retail, Manufacturing, Healthcare, BFSI and Others): Global Industry Perspective, Comprehensive Analysis and Forecast, 2020 – 2028

Category: Technology & Media Report Format : PDF Pages: 160 Report Code: ZMR-6398 Published Date: Jul-2021 Status : Published
Market Size in 2020 Market Forecast in 2028 CAGR (in %) Base Year
   USD 91.25 Billion      USD 162.26 Billion      6.7% 2020

IoT Professional Services Market

Market Overview

The global IoT Professional Services Market accounted for USD 91.25 Billion in 2020 and is expected to reach USD 162.26 Billion by 2028, growing at a CAGR of 6.7% from 2021 to 2028.

Internet of Things (IoT) services are a set of end-to-end services in which organizations hire outside companies to design, build, install, and run IoT solutions, as well as provide advisory services for IoT planning. Professional IoT services aid in the management of device vulnerability, assuring continuous communication, controlling the internet, and addressing data security issues linked with the usage of connected devices.

The market is expected to grow over the forecast period owing to the proliferation of connected devices around the world and the demand for highly customized IoT professional services in the industrial and transportation sectors. The introduction of IoT has resulted in increased data traffic. By 2030, Cisco estimates that more than 500 billion IoT devices, including sensors, actuators, and medical equipment, will be connected to the Internet. Additionally, with the advent of 5G next-generation mobile connection technology, a massive IoT ecosystem can be unleashed that would allow networks to serve billions of connected devices.

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COVID-19 Impact Analysis

The Covid-29 pandemic has had a positive effect on the IoT professional services market.  During the pandemic, IoT device usage has been on the rise in various industries, including healthcare, utilities, manufacturing, transportation, and logistics. In healthcare, for example, IoT professional services are rapidly being employed in telemedicine solutions such as remote patient monitoring and diagnostics. Intelligent asset management solutions for remote monitoring, alerts and notifications, remote services and control have being considered by businesses which can be expected to fuel the growth of the market.

Growth Factors

The growing computational power of IoT devices enables rapidly carrying out multiple functions in real-time. Data analysis insights help drive actionable steps to improve the business, thereby increasing the adoption rate of IoT devices across the globe.

The rising need for a reduction in capital and operational expenditure can also be expected to fuel the growth of the market. Moreover, as businesses and industries continue to navigate their way through the challenges posed by the Covid-19 pandemic, switching to the online mode and extensive adoption of online services is expected to have a positive effect on the growth trajectory.

Service Type Segment Analysis Preview

IoT consulting services segment held a share of around 31.2% in 2020. As per a study conducted, IoT consulting has been on the rise in the recent past. IoT consulting services assist firms in fine-tuning their business processes and enable develop distinct strategies, develop use cases, plan roadmaps, assess technologies, and frame IoT architectures. They also assist businesses in developing new IoT infrastructures to supplement their existing systems and help non-IT organizations with limited IT knowledge in understanding such technologies.

Deployment Type Segment Analysis Preview

Cloud segment will grow at a CAGR of over 5.9% from 2021 to 2028. This is attributable to the scalability and agility that a cloud network has to offer. Businesses are moving to cloud-deployed IoT professional services as they are more affordable and offer a wider range of functions as compared to on-premises services.

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Regional Analysis Preview

The North American region held a share of 31.25% in 2020. This is attributable to the presence of top companies such as AT&T, IBM, and Cognizant among others. Moreover, the region is technologically advanced, and a number of government programs, such as smart cities and Industrial IoT (IIoT), have been implemented. Businesses in this region are eager to incorporate IoT technology into their processes owing to the early adoption of trending technologies such as IoT, cloud, AI, big data, and mobility.

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The Asia Pacific region is projected to grow at a CAGR of around 6.1% over the forecast period. This is attributable to the increased adoption of advanced technologies, clubbed with steady economic growth and smart city projects undertaken in the region. The presence of key players such as TCS, NTT DATA, and Vodafone among others can also be expected to boost the market.

IoT Professional Services Market: Report Scope

Report Attributes Report Details
Report Name IoT Professional Services Market Report
Market Size in 2020 USD 91.25 Billion
Market Forecast in 2028 USD 162.26 Billion
Growth Rate CAGR of 6.7%
Number of Pages 160
Key Companies Covered IoT Professional Services Market are Accenture, Atos SE, IBM, Cognizant, Deloitte, TCS, NTT DATA Corporation, AT&T, Wipro, Honeywell International Inc., HCL (India), Vodafone, DXC Technology and EY Global among others.
Segments Covered By Service Type, By Organization Size, By Deployment, By End Use Industry and By Region
Regions Covered North America, Europe, Asia Pacific (APAC), Latin America, Middle East, and Africa (MEA)
Base Year 2020
Historical Year 2017 to 2020
Forecast Year 2021 - 2028
Customization Scope Avail customized purchase options to meet your exact research needs. Request For Customization

Key Market Players & Competitive Landscape

Some of the key players in the IoT Professional Services Market are

  • Accenture
  • Atos SE
  • IBM
  • Cognizant
  • Deloitte
  • TCS
  • NTT DATA Corporation
  • AT&T
  • Wipro
  • Honeywell International Inc.
  • HCL (India)
  • Vodafone
  • DXC Technology and EY Global among others. 

The ability to innovate their offerings through extensive research and development activities has allowed key players to gain a competitive advantage in the market. Strategic collaborations and acquisitions among the players is also enabling a stronger foothold in the market. For instance, Atos and IBM partnered in January 2021 to enable businesses to accelerate their digital transformation and improve business operations. Manufacturing, energy and utilities, oil and gas, retail, and transportation are among the industries where Atos and IBM will collaborate to address business difficulties. DXC Technology in August 2019 partnered with Google Cloud to enable enterprise clients modernize their mission-critical IT and integrate digital solutions on the Google Cloud Platform.

The global IoT professional services market is segmented as follows:

By Service Type

  • IoT Consulting Service,
  • IoT Infrastructure Service
  • System Designing and Integration Service
  • Support and Maintenance Service
  • Education and Training Service

By Organization Size

  • SMEs
  • Large Enterprises

By Deployment Type

  • Cloud
  • On-Premises

By End Use Industry

  • IT & Telecom
  • Retail
  • Manufacturing
  • Healthcare
  • BFSI
  • Others

By Region

  • North America
    • The U.S.
    • Canada
  • Europe
    • France
    • The UK
    • Spain
    • Germany
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Southeast Asia
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East & Africa
    • GCC
    • South Africa
    • Rest of Middle East & Africa

Table Of Content


FrequentlyAsked Questions

The global IoT professional services market was valued at USD 91254 Million in 2020.

The global IoT professional services market is expected to reach USD 162263.7 Million by 2028, growing at a CAGR of 6.7% between 2021 to 2028.

Some of the key factors driving the global IoT professional services market growth are proliferation of connected devices around the world and rising demand for highly customised IoT professional services in various industries.

North America region held a substantial share of the IoT professional services market in 2020. This is attributable to the presence of major players such as IBM, Cognizant, and AT&T, among others. Asia Pacific region is projected to grow at a significant rate owing to the rising demand for IoT professional services in developing economies such as China and India.

Some of the major companies operating in the IoT professional services market are Accenture, Atos SE, IBM, Cognizant, Deloitte, TCS, NTT DATA Corporation, AT&T, Wipro, Honeywell International Inc., HCL (India), Vodafone, DXC Technolgy and EY Global among others.

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