Global healthcare Chatbots market expected to generate around USD 470 million by 2025, at a CAGR of around 21.2% between 2019 and 2025. Chatbots are artificial intelligence systems capable of conducting a conversation using textual or auditory methods. Chatbots pass the Turing test as they simulate human behavior during a conversation.
The report covers a forecast and an analysis of the healthcare chatbots market on a global and regional level. The study provides historical data from 2016 to 2018 along with a forecast from 2019 to 2025 based on revenue (USD Million). The study includes drivers and restraints for the healthcare chatbots market along with the impact they have on the demand over the forecast period. Additionally, the report includes the study of opportunities available in the healthcare chatbots market on a global and regional level.
In order to give the users of this report a comprehensive view of the healthcare chatbots market, we have included a competitive landscape and an analysis of Porter’s Five Forces model for the market. The study encompasses a market attractiveness analysis, wherein all the segments are benchmarked based on their market size, growth rate, and general attractiveness.
The report provides company market share analysis to give a broader overview of the key market players. In addition, the report also covers key strategic developments of the market including acquisitions & mergers, new product launch, agreements, partnerships, collaborations & joint ventures, research & development, and regional expansion of major participants involved in the healthcare chatbots market on a global and regional basis.
The study provides a decisive view of the healthcare chatbots market by segmenting the market based on the deployment model, component, end-user, application, and region. By deployment model, the healthcare chatbots market is bifurcated into cloud-based and on-premise. The component segment includes services and software. The end-user segment includes healthcare providers, insurance companies, patients, and others. By application, this market includes medical guidance and appointment scheduling and medication assistance and symptom checking.
The regional segmentation includes the current and forecast demand for North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa with its further divided into major countries including the U.S., Germany, France, UK, China, Japan, India, and Brazil.
Some key players of the global healthcare chatbots market are HealthTap, Inc., Your.MD, Buoy Health, Inc., Sensely, Inc., Babylon Healthcare Service Limited, Infermedica, Baidu, Inc., PACT Care BV, Ada Digital Health Ltd., GYANT.Com, Inc., and Woebot Labs, Inc., among others.
This report segments the global healthcare chatbots market into:
Global Healthcare Chatbots Market: By Deployment Model
Global Healthcare Chatbots Market: By Component
Global Healthcare Chatbots Market: By End-User
Global Healthcare Chatbots Market: By Application
Global Healthcare Chatbots Market: By Region
List of Figures
1. Market research process
2. Market research methodology
3. Global Healthcare Chatbots market revenue, 2019–2025(USD Million)
4. Porter’s Five Forces Analysis
5. Healthcare Chatbots market attractiveness analysis, by Deployment Model
6. Healthcare Chatbots market attractiveness analysis, by Component
7. Healthcare Chatbots market attractiveness analysis, by End-User
8. Healthcare Chatbots market attractiveness analysis, by Application
9. Healthcare Chatbots: Market attractiveness analysis, by Region
10. Company market share analysis, 2019
11. Global Healthcare Chatbots market revenue share by Deployment Model, 2019 and 2025
12. Global Healthcare Chatbots market for Cloud-based, 2016 – 2025(USD Million)
13. Global Healthcare Chatbots market for On-premise, 2016 – 2025(USD Million)
14. Global Healthcare Chatbots market revenue share by Component, 2019 and 2025
15. Global Healthcare Chatbots market for Services, 2016 – 2025(USD Million)
16. Global Healthcare Chatbots market for Software, 2016 – 2025(USD Million)
17. Global Healthcare Chatbots market revenue share by End-User, 2019 and 2025
18. Global Healthcare Chatbots market for Healthcare Providers, 2016 – 2025 (USD Million)
19. Global Healthcare Chatbots market for Insurance Companies, 2016 – 2025 (USD Million)
20. Global Healthcare Chatbots market for Patients, 2016 – 2025 (USD Million)
21. Global Healthcare Chatbots market for Others, 2016 – 2025 (USD Million)
22. Global Healthcare Chatbots market by Application, 2016 – 2025 (USD Million)
23. Global Healthcare Chatbots market for Medical Guidance and Appointment Scheduling, 2016 – 2025 (USD Million)
24. Global Healthcare Chatbots market for Medication Assistance and Symptom Checking, 2016 – 2025 (USD Million)
25. North America Healthcare Chatbots market, 2016 – 2025 (USD Million)
26. Europe Healthcare Chatbots market, 2016 – 2025 (USD Million)
27. Asia Pacific Healthcare Chatbots market, 2016 – 2025 (USD Million)
28. Latin America Healthcare Chatbots market, 2016 – 2025 (USD Million)
29. The Middle East and Africa Healthcare Chatbots market, 2016 – 2025 (USD Million)
List of Tables
1. Healthcare Chatbots market: Market Snapshot
2. Drivers of the global Healthcare Chatbots market: Impact analysis
3. Restraints of global Healthcare Chatbots market: Impact analysis
4. Opportunities of global Healthcare Chatbots market: Impact analysis
5. North America Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
6. North America Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
7. North America Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
8. North America Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
9. The U.S. Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
10. The U.S. Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
11. The U.S. Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
12. The U.S. Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
13. Rest of North America Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
14. Rest of North America Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
15. Rest of North America Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
16. Rest of North America Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
17. Europe Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
18. Europe Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
19. Europe Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
20. Europe Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
21. Germany Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
22. Germany Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
23. Germany Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
24. Germany Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
25. U.K. Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
26. U.K. Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
27. U.K. Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
28. U.K. Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
29. France Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
30. France Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
31. France Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
32. France Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
33. Rest of Europe Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
34. Rest of Europe Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
35. Rest of Europe Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
36. Rest of Europe Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
37. Asia Pacific Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
38. Asia Pacific Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
39. Asia Pacific Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
40. Asia Pacific Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
41. China Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
42. China Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
43. China Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
44. China Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
45. Japan Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
46. Japan Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
47. Japan Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
48. Japan Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
49. India Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
50. India Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
51. India Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
52. India Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
53. Rest of Asia Pacific Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
54. Rest of Asia Pacific Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
55. Rest of Asia Pacific Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
56. Rest of Asia Pacific Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
57. Latin America Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
58. Latin America Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
59. Latin America Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
60. Latin America Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
61. Brazil Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
62. Brazil Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
63. Brazil Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
64. Brazil Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
65. Rest of Latin America Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
66. Rest of Latin America Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
67. Rest of Latin America Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
68. Rest of Latin America Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
69. The Middle East and Africa Healthcare Chatbots market revenue, by Deployment Model, 2016 – 2025(USD Million)
70. The Middle East and Africa Healthcare Chatbots market revenue, by Component, 2016 – 2025(USD Million)
71. The Middle East and Africa Healthcare Chatbots market revenue, by End-User, 2016 – 2025(USD Million)
72. The Middle East and Africa Healthcare Chatbots market revenue, by Application, 2016 – 2025 (USD Million)
Chatbots are artificial intelligence systems capable of conducting a conversation using textual or auditory methods. Chatbots pass the Turing test as they simulate human behavior during a conversation. Chatbots are defined as the most innovative and encouraging expressions of communication between individuals and machines. Chatbots restructure interactions among people and facilities along with improving the consumer experience. Chatbots are gaining immense popularity in the healthcare for making the lives of patients easier.
The increasing penetration of high-speed internet, rising adoption of smart devices, growing need for automated health assistance, increasing awareness regarding technological usage in healthcare, and implementation of cloud-computing systems are likely to drive the global healthcare chatbots market in the future. The number of global internet users has grown exponentially in the last two decades. In countries, such as Bangladesh and Nigeria, the rise in internet users is as huge as 40,000%. China has maximum internet users in the world, followed by India and the U.S. The development of chatbots that are oriented on social media, development of cloud-based models, technological improvements in healthcare chatbots are anticipated to further fuel the healthcare chatbots market globally in the upcoming years. However, data privacy issues, the absence of expertise for the development of chatbots, and misconceptions regarding chatbots coupled with lack of awareness might restrict the growth of healthcare chatbots market on a global scale.
The global healthcare chatbots market is fragmented based on the deployment model, component, end-user, and application. By deployment model, the healthcare chatbots market is bifurcated into cloud-based and on-premise. The component segment includes services and software. The end-user segment includes healthcare providers, insurance companies, patients, and others. By application, this market includes medical guidance and appointment scheduling and medication assistance and symptom checking.
By region, Europe is likely to be the leading region over the forecast time period. This can be attributed to the high internet penetration rate, the presence of the second highest number of internet users in the world (around 16%), increasing collaborations between healthcare providers and vital industry players, and increasing awareness regarding the benefits of healthcare chatbots. North America is anticipated to emerge as the second largest market for healthcare chatbots, owing to the constant innovations in the field of healthcare, early adoption of innovative smart healthcare products, and the availability of latest healthcare infrastructure. The Asia Pacific is projected to propagate at speedy rate in this global market over the forecast time period due to the presence of the highest number of internet users (around 49%), increasing awareness regarding the use of chatbots in the healthcare sector, and increasing per capita healthcare infrastructure.
Some key players of the global healthcare chatbots market are HealthTap, Inc., Your.MD, Buoy Health, Inc., Sensely, Inc., Babylon Healthcare Service Limited, Infermedica, Baidu, Inc., PACT Care BV, Ada Digital Health Ltd., GYANT.Com, Inc., and Woebot Labs, Inc., among others.
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