Queue Management System Market By Deployment (Cloud-Based and On-Premises), by Type (Virtual Queuing and Linear Queuing), and by Application (Hospitals & Clinics, Banks & Financial Institutions, Retail Outlets, Private Utility Service Providers/Airline Check-In Counters, Self-Service Restaurants, Government Offices, Telecom Service Centers, and Others): Global Industry Perspective, Comprehensive Analysis, and Forecast, 2018–2025

Description

The report covers a forecast and an analysis of the queue management system market on a global and regional level. The study provides historical data from 2016 to 2018 along with a forecast from 2019 to 2025 based on revenue (USD Million). The study includes the drivers and restraints of the queue management system market along with their impact on the demand over the forecast period. Additionally, the report includes the study of opportunities available in the queue management system market on a global and regional level.

In order to give the users of this report a comprehensive view of the queue management system market, we have included a competitive landscape and an analysis of Porter’s Five Forces model for the market. The study encompasses a market attractiveness analysis, wherein all the segments are benchmarked based on their market size, growth rate, and general attractiveness.

The report provides company market share analysis to give a broader overview of the key players in the queue management system market. In addition, the report also covers key strategic developments of the market including acquisitions & mergers, new product launch, agreements, partnerships, collaborations & joint ventures, research& development, and regional expansion of major participants involved in the queue management system market on a global and regional basis.

The study provides a decisive view of the queue management system market by segmenting it based on deployment, type, application, and region. The regional segment includes the current and forecast demand for North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa.

Some key players of the global queue management system market include Seehash Softwares, Lavi Industries, Advantech, AKIS Technologies, ATT Systems, Skiplino, QLess, Q-Matic, AURIONPRO, XIPHIAS Software, and QMinder.

This report segments the global queue management system market into:

Global Queue Management System Market: By Deployment

• Cloud-Based
• On-Premises

Global Queue Management System Market: By Type

• Virtual Queuing
• Linear Queuing

Global Queue Management System Market: By Application

• Hospitals and Clinics
• Banks and Financial Institutions
• Retail Outlets
• Private Utility Service Providers/Airline Check-In Counters
• Self-Service Restaurants
• Government Offices
• Telecom Service Centers
• Others

Global Queue Management System Market: By Region

• North America
  • The U.S.
• Europe
  • UK
  • France
  • Germany
• Asia Pacific
  • China
  • Japan
  • India
• Latin America
  • Brazil
• Middle East and Africa

Table Of Content

• Chapter 1. Introduction
  • 1.1. Report description and scope
  • 1.2. Research scope
  • 1.3. Research methodology
    • 1.3.1. Market research process
    • 1.3.2. Market research methodology
•  
• Chapter 2. Executive Summary
  • 2.1. Global Queue Management System Market Revenue, 2016-2025 (USD Million)
  • 2.2. Global Queue Management System Market: Snapshot
•  
• Chapter 3. Queue Management System Market - Industry Dynamics
  • 3.1. Introduction
  • 3.2. Market drivers
    • 3.2.1. Global Queue Management System Market drivers: Impact analysis
    • 3.2.2. Technological Advancements
    • 3.2.3. Increasing adoption of Queue Management System in the Retail Sector
  • 3.3. Market Restraints
    • 3.3.1. Operational Inefficiency
    • 3.3.2. Booming E-Commerce Industry
  • 3.4. Opportunities
    • 3.4.1. Emerging markets
  • 3.5. Porter's Five Forces Analysis
  • 3.6. Market attractiveness analysis
    • 3.6.1. Market attractiveness analysis, by Deployment
    • 3.6.2. Market attractiveness analysis, by Type
    • 3.6.3. Market attractiveness analysis, by Application
    • 3.6.4. Market attractiveness analysis, by Region
•  
• Chapter 4. Global Queue Management System Market - Competitive Landscape
  • 4.1. Company Market Share Analysis
    • 4.1.1. Global Immuno-Oncology Assays Market: Company Market Share, 2018
  • 4.2. Strategic Development
    • 4.2.1. Acquisitions & Mergers
    • 4.2.2. New Product Launch
    • 4.2.3. Agreements, Partnerships, Collaborations, and Joint Ventures
    • 4.2.4. Research and Development and Regional Expansion
•  
• Chapter 5. Global Queue Management System Market - Deployment Analysis
  • 5.1. Global Queue Management System Market: Deployment overview
    • 5.1.1. Global Queue Management System Market revenue share, by Deployment, 2018 and 2025
  • 5.2. Cloud-Based
    • 5.2.1. Global Queue Management System Market for Cloud-Based, 2016-2025 (USD Million)
  • 5.3. On-Premises
    • 5.3.1. Global Queue Management System Market for On-Premises, 2016-2025 (USD Million)
•  
• Chapter 6. Global Queue Management System Market - Type Analysis
  • 6.1. Global Queue Management System Market: Type overview
    • 6.1.1. Global Queue Management System Market revenue share, by Type, 2018 and 2025
  • 6.2. Virtual Queuing
    • 6.2.1. Global Queue Management System Market for Virtual Queuing, 2016-2025 (USD Million)
  • 6.3. Linear Queuing
    • 6.3.1. Global Queue Management System Market for Linear Queuing, 2016-2025 (USD Million)
•  
• Chapter 7. Global Immuno Oncology Assays Market - Application Analysis
  • 7.1. Global Queue Management System Market: Application overview
    • 7.1.1. Global Queue Management System Market revenue share, by Application, 2018 and 2025
  • 7.2. Hospitals & Clinics
    • 7.2.1. Global Queue Management System Market for Hospitals & Clinics, 2016-2025 (USD Million)
  • 7.3. Banks & Financial Institutions
    • 7.3.1. Global Queue Management System Market for Banks And Financial Institutions, 2016-2025 (USD Million)
  • 7.4. Retail Outlets
    • 7.4.1. Global Queue Management System Market for Retail Outlets, 2016-2025 (USD Million)
  • 7.5. Private Utility Service Providers/Airline Check-In Counters
    • 7.5.1. Global Queue Management System Market for Private Utility Service Providers/Airline Check-In Counters, 2016-2025 (USD Million)
  • 7.6. Self-Service Restaurants
    • 7.6.1. Global Queue Management System Market for Self-Service Restaurants, 2016-2025 (USD Million)
  • 7.7. Government Offices
    • 7.7.1. Global Queue Management System Market for Government Offices, 2016-2025 (USD Million)
  • 7.8. Telecom Service Centers
    • 7.8.1. Global Queue Management System Market for Telecom Service Centers, 2016-2025 (USD Million)
  • 7.9. Others
    • 7.9.1. Global Queue Management System Market for Others, 2016-2025 (USD Million)
•  
• Chapter 8. Global Queue Management System Market - Regional Analysis
  • 8.1. Global Queue Management System Market: Regional overview
    • 8.1.1. Global Queue Management System Market revenue share, by region, 2018 and 2025
  • 8.2. North America
    • 8.2.1. North America Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
    • 8.2.2. North America Queue Management System Market Revenue, by Type, 2016-2025 (USD Million)
    • 8.2.3. North America Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.2.4. The U.S.
      • 8.2.4.1. The U.S. Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.2.4.2. The U.S. Queue Management System Market Revenue, by Type, 2016-2025 (USD Million)
      • 8.2.4.3. The U.S. Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.2.5. Rest of North America
      • 8.2.5.1. Rest of North America Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.2.5.2. Rest of North America Queue Management System Market Revenue, by Type, 2016-2025 (USD Million)
      • 8.2.5.3. Rest of North America Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
  • 8.3. Europe
    • 8.3.1. Europe Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
    • 8.3.2. Europe Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
    • 8.3.3. Europe Queue Management System Market Revenue, by Application, 2016-2025 (USD Million)
    • 8.3.4. Germany
      • 8.3.4.1. Germany Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.3.4.2. Germany Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.3.4.3. Germany Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.3.5. UK
      • 8.3.5.1. UK Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.3.5.2. UK Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.3.5.3. UK Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.3.6. France
      • 8.3.6.1. France Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.3.6.2. France Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.3.6.3. France Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.3.7. Rest of Europe
      • 8.3.7.1. Rest of Europe Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.3.7.2. Rest of Europe Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.3.7.3. Rest of Europe Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
  • 8.4. Asia Pacific
    • 8.4.1. Asia Pacific Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
    • 8.4.2. Asia Pacific Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
    • 8.4.3. Asia Pacific Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.4.4. China
      • 8.4.4.1. China Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.4.4.2. China Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.4.4.3. China Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.4.5. Japan
      • 8.4.5.1. Japan Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.4.5.2. Japan Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.4.5.3. Japan Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.4.6. India
      • 8.4.6.1. India Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.4.6.2. India Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.4.6.3. India Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.4.7. Rest of Asia Pacific
      • 8.4.7.1. Rest of Asia Pacific Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.4.7.2. Rest of Asia Pacific Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.4.7.3. Rest of Asia Pacific Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
  • 8.5. Latin America
    • 8.5.1. Latin America Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
    • 8.5.2. Latin America Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
    • 8.5.3. Latin America Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.5.4. Brazil
      • 8.5.4.1. Brazil Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.5.4.2. Brazil Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.5.4.3. Brazil Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
    • 8.5.5. Rest of Latin America
      • 8.5.5.1. Rest of Latin America Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
      • 8.5.5.2. Rest of Latin America Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
      • 8.5.5.3. Rest of Latin America Queue Management System Market Revenue, By Application, 2016-2025 (USD Million)
  • 8.6. The Middle East and Africa
    • 8.6.1. The Middle East and Africa Queue Management System Market Revenue, by Deployment, 2016-2025 (USD Million)
    • 8.6.2. The Middle East and Africa Queue Management System Market Revenue, By Type, 2016-2025 (USD Million)
    • 8.6.3. The Middle East and Africa Queue Management System Market Revenue, by Application, 2016-2025 (USD Million)
•  
• Chapter 9. Company Profile
  • 9.1. Advantech
    • 9.1.1. Overview
    • 9.1.2. Financials
    • 9.1.3. Product Portfolio
    • 9.1.4. Business strategy
    • 9.1.5. Recent developments
  • 9.2. AKIS Technologies
    • 9.2.1. Overview
    • 9.2.2. Financials
    • 9.2.3. Product Portfolio
    • 9.2.4. Business strategy
    • 9.2.5. Recent developments
  • 9.3. AURIONPRO
    • 9.3.1. Overview
    • 9.3.2. Financials
    • 9.3.3. Product Portfolio
    • 9.3.4. Business strategy
    • 9.3.5. Recent developments
  • 9.4. ATT Systems
    • 9.4.1. Overview
    • 9.4.2. Financials
    • 9.4.3. Product Portfolio
    • 9.4.4. Business strategy
    • 9.4.5. Recent developments
  • 9.5. QMinder
    • 9.5.1. Overview
    • 9.5.2. Financials
    • 9.5.3. Product Portfolio
    • 9.5.4. Business strategy
    • 9.5.5. Recent developments
  • 9.6. QLess
    • 9.6.1. Overview
    • 9.6.2. Financials
    • 9.6.3. Product Portfolio
    • 9.6.4. Business strategy
    • 9.6.5. Recent developments
  • 9.7. Seehash Software
    • 9.7.1. Overview
    • 9.7.2. Financials
    • 9.7.3. Product Portfolio
    • 9.7.4. Business strategy
    • 9.7.5. Recent developments
  • 9.8. Skiplino
    • 9.8.1. Overview
    • 9.8.2. Financials
    • 9.8.3. Product Portfolio
    • 9.8.4. Business strategy
    • 9.8.5. Recent developments
  • 9.9. Q-Matic
    • 9.9.1. Overview
    • 9.9.2. Financials
    • 9.9.3. Product Portfolio
    • 9.9.4. Business strategy
    • 9.9.5. Recent developments
  • 9.10. XIPHIAS Software
    • 9.10.1. Overview
    • 9.10.2. Financials
    • 9.10.3. Product Portfolio
    • 9.10.4. Business strategy
    • 9.10.5. Recent developments

Methodology

Free Analysis

A queue management system manages and examines the flow of people in business, to improve the end-user waiting time. It helps to eliminate long lines, boost staff productivity, reduce customer complaints, provide valuable data, and improve the business image. It is also used to manage and control queues, improve staff efficiency, and enhance customer experience. It is the best way to manage client relationships at the counter. It not only benefits the customers but to all the participants, i.e., visitors, members, etc. A queue management system reduces actual and perceived time and eliminates the possibility of joining the wrong line for visitors, helps the manager by improving the work environment and evaluating customer behavior, allows the administration to track employee performance, and organize better resource planning.

The global queue management system market is growing swiftly, owing to technological advancements, availability of low-cost and easy-to-set-up queue management solutions. Additionally, flourishing retail, financial, hospital, and restaurant sectors and the increasing adoption of queue management systems are also helping propel the queue management system market globally. Moreover, the growing focus on building better customer relationship and improve customer satisfaction of different sectors will further fuel this global market in the future. However, the booming e-commerce industry, operational inefficiency, and high initial cost of deployment may hinder the global queue management system market to some extent.

The global queue management system market is fragmented on the basis of deployment, type, and application. Based on deployment, the market includes cloud-based and on-premises. Cloud-based type is expected to witness rapid market growth in the future, owing to its growing adoption by various enterprises due to its affordability, flexibility, and accessibility. Based on type, the market is bifurcated into virtual and linear queuing. Virtual queues are expected to grow rapidly, as they provide improved contact center operation and better customer experience. Based on application, the market includes hospitals and clinics, retail outlets, private utility service providers/airline check-in counters, banks and financial institutions, telecom service center, self-service restaurants, government offices, and others.

North America dominated the global queue management system market with the highest revenue share in 2018, due to technological advancements, increasing adoption of queue management systems, and the presence of key market players. North America is estimated to remain at the top market position over the forecast time period, owing to the increasing public and private funding for R&D. Europe contributed the second largest revenue share in 2018 for the global queue management system market, due to the wide adoption of technologically advanced products and increasing spending on infrastructure. The Asia Pacific queue management system market will register the highest CAGR in the future, owing to an increasing population base and growing technical knowledge.

Some key players of the global queue management system market include Seehash Softwares, Lavi Industries, Advantech, AKIS Technologies, ATT Systems, Skiplino, QLess, Q-Matic, AURIONPRO, XIPHIAS Software, and QMinder.