Global enterprise collaboration market was valued at around USD 28.74 billion in 2018, and is expected to reach approximately USD 52.87 Billion in 2025, at a CAGR slightly above 9.10% between 2018 and 2025.
Global enterprise collaboration market was valued at around USD 28.74 billion in 2018, and is expected to reach approximately USD 52.87 Billion in 2025, at a CAGR slightly above 9.10% between 2018 and 2025.
Enterprise collaboration allows employees within an organization to share information with each other and work simultaneously on projects from locations globally with the help of networking capabilities, software technologies and collaborative processes.
The enterprise collaboration market is likely to growth in the anticipated timeframe, owing to surging usage of mobile devices and social networking websites for collaboration. Strategies such as BYOD will greatly enhance corporate data along with application availability round the clock. Moreover, Cloud based solutions, offered by Vidyo, Blusejeans and Zoom also provides mobile screen sharing and video collaboration to the organizations at a very nominal cost as compared to the traditional infrastructure. This will also allow employees to collaborate frequently and effectively thus encouraging better collaboration and enabling higher availability. Additionally, the demand for the enterprise collaboration is anticipated to propel in the anticipated period owing to the developing technologies like APIs integration providing more enhanced business communications. Organizations and business are shifting towards API cloud platform (developer-friendly) which contains developer tools, like dashboards, sandbox and sample code. A lot of banks in Asia, Europe and Latin America have adopted F2F video banking for rich customer engagement and also to maintain customer loyalty.
Rising use of mobile devices is a key driving factor for the market, as it creates flexes time, (which means the user can make the use of time and solve the issues that can be delta quickly).Factory workers along with people working in retail floors and restaurant will now be able to access the information of colleagues.
Furthermore, managed services under component segment are anticipated to propel market growth in the long run. The services offered by third party vendors assist enterprises to manage their operational challenges and also help in increasing overall revenue, reducing cost simultaneously improves employee’s performance. The organizations are also opting for managed services as it provides skilled personnel who have industry certifications for the task, eventually saving cost of hiring an expert and also overcoming the challenges of budget constraints. For instance, as per the article published in IT Europa Media and Intelligence Limited (ITEUROPA) in 2018, managed services were opted by channel partners and SMEs in UK, the percentage rose to 95% and 83 respectively. However, accidental mishandling of data leading to data breaches can hamper market growth.
The enterprise collaboration market is segmented into component, organization size and vertical. The vertical is segmented into IT and telecommunication, BFSI, public sector, energy and utilities, manufacturing, healthcare, retail and consumer goods, travel and hospitality, transportation and logistics and others. BFSI segment will have a significant share in the market during the forecast period, as it provides complete ubiquitous collaboration and communication environment to BFSI companies to benefit from data sharing and real-time communication.
The enterprise collaboration in North America is projected to witness growth in the long run. The region is also the prominent revenue contributor to enterprise collaboration market, owing to the presence of key market player in the region.
Renowned enterprise collaboration market players are VMware, Microsoft, Cisco Systems, IBM, Google, Facebook, SAP, Zoho Corporation and Bynder among others.
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