Communications Platform as a Service (CPaaS) Market Size, Share, Growth Report 2030

Communications Platform as a Service (CPaaS) Market

Communications Platform as a Service (CPaaS) Market by Industry (Retail & CPG, Healthcare, Manufacturing, BFSI, IT & Telecom, and Others), by Enterprise Size (SMEs, Large Enterprise) By Type (Customized Service, Standardized Service): Global Industry Perspective, Comprehensive Analysis and Forecast, 2020 – 2028

Category: Technology & Media Report Format : PDF Pages: 140 Report Code: ZMR-6161 Published Date: May-2021 Status : Published

The Communications Platform as a Service (CPaaS) market accounted for USD 4,958.2 Million in 2020 and is expected to reach USD 23,183.4 Million by 2028, growing at a CAGR of 22.4% from 2021 to 2028.

Communications Platform as a Service (C Market

Market Overview

The Communications Platform as a Service (CPaaS) market accounted for USD 4,958.2 Million in 2020 and is expected to reach USD 23,183.4 Million by 2028, growing at a CAGR of 22.4% from 2021 to 2028.

Communications platform as a service (CPaaS) is a specialised cloud-based communication platform that allows businesses to use specific communicator features without having to construct their own back-end infrastructure. Since it assists companies in adding different features to their system, the platform is highly enhanced with the consistency of customer interaction. The key goal of the communications network as a service is to provide consumers with high-quality communication. SMS, speech, and video are only a few of the new features made possible by APIs.

Global Communications Platform as a Service (CPaaS) Market SizeRequest Free Sample

COVID-19 Impact Analysis

The global communications-platform-as-a-service (CPaaS) industry is expected to benefit from the COVID-19 pandemic. Due to enhanced adoption of BYOD for office work and remote working, communication was initially a main problem.

Due to a change in consumer preferences, the CPaaS market upsurged because of the pandemic. With the outbreak of COVID-19 and work from home (WFH) being the preferred mode of service, market vendors have been actively promoting WFH and expanding their operations.

Growth Factors

The rising number of smartphone users around the world’s one of the major factors driving the global communications platform as a service (CPaaS) industry. Furthermore, growing social media networks such as WhatsApp, Facebook, and WeChat would fuel the global communications platform as a service (CPaaS) market's growth during the forecast period.

People are adopting cloud communication solutions all over the world because of the growing advances in cloud communication, such as greater flexibility, greater choice, and low-cost video solutions.

Global Communications Platform as a Service (CPaaS) Market: Report Scope:

Report Attributes Report Details
Report Name Communications Platform as a Service (CPaaS) Market Research Report
Market Size in 2020 USD 4,958.2 Million
Market Forecast in 2028 USD 23,183.4 Million
Compound Annual Growth Rate CAGR of 22.4%
Number of Pages 140
Forecast Units Value (USD Billion), and Volume (Units)
Key Companies Covered IMI connect, Message Bird, Telnyx LLC, Tele Sign Corporation, Mitel Networks Corporation, Infobip ltd., Vonage, Twilio Inc., Bandwidth Inc., and Avaya Inc.
Segments Covered By Product Type, By Application, And By Region
Regions Covered North America, Europe, Asia Pacific (APAC), Latin America, Middle East and Africa (MEA)
Countries Covered North America: U.S and Canada
Europe: Germany, Italy, Russia, U.K, Spain, France, Rest of Europe
APAC: China, Australia, Japan, India, South Korea, South East Asia, Rest of Asia Pacific
Latin America: Brazil, Argentina, Chile
The Middle East And Africa: South Africa, GCC, Rest of MEA
Base Year 2022
Historical Year 2018 to 2022
Forecast Year 2023 - 2030
Customization Scope Avail customized purchase options to meet your exact research needs. Request For Customization


To know more about this report, request a sample copy.

Industry Segment Analysis

Retail & CPG, healthcare, manufacturing, BFSI, IT & telecom, and others are some of the industries that make up the sector. Because of the growing demand for real-time communication, online conferencing, voice and messaging unified solutions, employee engagement & optimisation, and team collaboration, the IT & telecom segment dominates the global communications platform as a service (CPaaS) market.

Request Free Sample

Enterprise Size Segment Analysis

The market can be divided into two types of enterprises: small and medium businesses (SMEs) and large businesses. Because of the increasing number of small start-ups and tech businesses around the world, the small and medium enterprises (SMEs) segment carry the major share of the global communications platform as a service (CPaaS) market.

Request Free Sample

Region Segment Analysis

The North America region is projected to grow at a CAGR of 8.4% over the forecast period. Because of the presence of major market players in the region, North America holds the largest share of the global communications platform as a service (CPaaS) market. Furthermore, the rising demand for CPaaS solutions across all sectors in the region is boosting the regional market forward.

Due to the region's increasing digitalization, Asia Pacific is expected to expand at a rapid pace during the forecast period. Furthermore, the government's increasing support for establishing start-ups is boosting the regional market forward. CPaaS solutions have seen a multi-fold increase in demand from their Asian counterparts. Increased accessibility and the use of mobile devices for communications and online purchases, to name a few, are major factors driving the market.

Key Market Players & Competitive Landscape

Some of the noteworthy players in the global communications platform as a service (CPaaS) market are IMI connect, Message Bird, Telnyx LLC, Tele Sign Corporation, Mitel Networks Corporation, Infobip ltd., Vonage, Twilio Inc., Bandwidth Inc., and Avaya Inc.

The Communications Platform-as-a-Service (CPaaS) Market is extremely competitive, owing to the presence of many small and large vendors operating in both domestic and foreign markets.

The Communications Platform-as-a-Service (CPaaS) Market is segmented as follows:

By Industry

  • Retail & CPG
  • Healthcare
  • Manufacturing
  • BFSI
  • IT & Telecom
  • Others

By Enterprise Size

  • SMEs
  • Large Enterprise

By Type

  • Customized Service
  • Standardized Service

By Region

  • North America
    • The U.S.
    • Canada
  • Europe
    • France
    • The UK
    • Spain
    • Germany
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Southeast Asia
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East & Africa
    • GCC
    • South Africa
    • Rest of Middle East & Africa

Table Of Content

Methodology

FrequentlyAsked Questions

The Communications Platform-as-a-Service (CPaaS) market was valued at USD 4,958.2 Million in 2020.

The Communications Platform-as-a-Service (CPaaS) market is expected to reach USD 23,183.4 Million by 2028, growing at a CAGR of 22.4 % from 2021 to 2028.

Factors driving the worldwide Communications Platform-as-a-Service (CPaaS) market is that the growth of Increased accessibility and the use of mobile devices for communications and online purchases, and because of the advancements in cloud communication, people all over the world are embracing cloud communication solutions., are major factors driving the trend. Hence, these are few key factors which are driving market growth.

Because of its high acceptance rate of technologically advanced goods, North America holds the largest share of the global communications platform as a service (CPaaS) market.

 

 

Companies such as IMI connect, Message Bird, Telnyx LLC, Tele Sign Corporation, Mitel Networks Corporation, Infobip ltd., Vonage, Twilio Inc., Bandwidth Inc., and Avaya Inc., are some of the major operating companies in the Communications Platform-as-a-Service (CPaaS) market.

Choose License Type

  • zion payment modes

HappyClients

Office Address

Contact Us

Zion Market Research
Tel: +1 (302) 444-0166
USA/Canada Toll Free No.+1 (855) 465-4651

Asia Pacific Office

3rd Floor, Mrunal Paradise, Opp Maharaja Hotel, Pimple Gurav, Pune 411061, Maharashtra, India
Phone No +91 7768 006 007, +91 7768 006 008

Contact #

US OFFICE NO +1 (302) 444-0166
US/CAN TOLL FREE +1 (855) 465-4651
Email: sales@zionmarketresearch.com

We Are On Social

Industry Press Release

We Accept

We have secured system to process your transaction.

  • payment methods

Business Hours

Our support available to help you 24 hours a day, five days a week.

Monday - Friday: 9AM - 6PM

Saturday - Sunday: Closed