Global Telecom Service Assurance Market: Overview
Communication has become a vital aspect of everyone’s life to be in touch with everyone, everywhere. People are getting closer by advanced technologies such as 4G, video conferencing, 3G, and Internet protocol television (IPTV). Hence, reconfiguration of the network is needed to smooth operations. This causes massive growth in subscriber base, which results in extra burdened, and congestion in the network. Hence, it affects customer experience and efficiency of the network. This is the biggest challenge before telecom sector. However, telecom service assurance appears to enhance insights for network, price, operations, service, customer, and workforce. It will augment customer experience and boost operational efficiency. Telecom Service Assurance (TSA) acts as the tool to optimize network effectiveness offered to the service provider. It allows service providers to offer reliable service operations.
Global Telecom Service Assurance Market: Segmentation
The global telecom service assurance market is categorized based on service as consulting and planning, system integration, maintenance, operations management, and others. Based on the system, the global market is bifurcated as network management, quality monitoring, probe systems, fault management, workforce management, and others. Furthermore, the global telecom service assurance market is divided on the basis of deployment type as hosted and on-premise.
Global Telecom Service Assurance Market: Growth Factors
Telecom service assurance enhances customer experience and improves service quality is anticipated to boost the global telecom service assurance market in the near future. It can be achieved by software systems as it is deployed at the various service delivery chains. Software systems comprise of fault management, network management, probe system, workforce automation, and service quality monitoring in order to improve productivity, which is positively affecting the growth of the global market. Moreover, quality of service (QoS) software is introduced in the telecom service assurance solution to follow feedback and ratings given by users so that necessary changes can be deployed in the system; this, in turn, is contributing to growth in coming years.
Global Telecom Service Assurance Market: Regional Analysis
North America contributed for the largest market share owing to acceptance of telecom service assurance. Europe is emerging as the second largest niche market for telecom service assurance as it has opened up huge opportunities in this sector. Growing demand for network efficiency further boosts the global telecom service assurance market. Furthermore, Asia Pacific accommodated for the highest market share in the global telecom service assurance market owing to rising consulting services and IT sector.
Global Telecom Service Assurance Market: Competitive Players
Key players in the global telecom service assurance market are Hewlett-Packard, Tata Consultancy Services, Nokia Solutions, Ericsson, Cisco Systems, and IBM Corporation. Other key players influencing the global market are JDS Corporation, CA Technologies, NEC Corporation, Accenture, and others.
Global Telecom Service Assurance Market: Regional Segment Analysis
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