Global Unified Communications And Collaboration (UCC) Market Revenue Projected To Proliferate At A CAGR Over 7% During The Forecast Period

24-Feb-2020 | Zion Market Research

Zion Market Research has published a new report titled “Global Unified Communications And Collaboration (UCC) Market –By Deployment Model (Cloud/UcaaS, On-premise, and Hybrid), By Platform (Telephony, Unified Messaging, Conferencing, Collaboration, and Services and Tools), By Application (Healthcare, Public Sector, BFSI, Retail, and IT & Telecom), and By Region: Global Industry Perspective, Comprehensive Analysis, and Forecast, 2019 – 2025.” According to the report, the valuation of the global unified communications and collaboration (UCC) market is surpassed USD 27 Billion in 2019 and is likely to bulge at a CAGR of more than 7% between 2020 and 2025.

Browse the full “Global Unified Communications And Collaboration (UCC) Market – By Deployment Model (Cloud/UcaaS, On-premise, and Hybrid), By Platform (Telephony, Unified Messaging, Conferencing, Collaboration, and Services and Tools), By Application (Healthcare, Public Sector, BFSI, Retail, and IT & Telecom), and By Region: Global Industry Perspective, Market Size, Statistical Research, Market Intelligence, Comprehensive Analysis, Historical Trends, and Forecasts, 2019–2025.” Report at https://www.zionmarketresearch.com/report/unified-communications-collaboration-market

Global Unified Communications And Collaboration (UCC) Market

Unified communications and collaboration (UCC) is a cluster of different software packages operating on a variety of communication technologies, such as chatting, real-time video conferencing, desktop sharing, electronic mailing, and many others. UCC solutions serve as a mode of interaction among enterprises and employees residing in different parts of the globe at an instant. With the rising adoption of smartphones and the swift emergence of 5G cellular data services in different regions have transformed the communication approaches, thereby fueling the global unified communications and collaboration (UCC) market.

“Telephony” segment directs the global UCC market owing to its prevalence

Based on the platform, the global unified communications and collaboration (UCC) market is segmented into telephony, unified messaging, conferencing, collaboration, and services & tools. Among the aforementioned five, the “telephony” category dominated the global UCC market, by generating one-third of the total market revenue in 2019. Telephonic communication is still considered as a prominent and reliable mode for understanding the real-time scenario. Thus, the telephony segment is likely to attain a leading position throughout the forecast period. IP phones hold a wide range of capabilities such as wave signal transformation into audio & visual format, generating strong business relationships, improve discussion quality, and enhanced customer satisfaction.

“Cloud deployment” category directs the global UCC market owing to the extensive demand for cloud networks among SMEs

The cloud sector is gaining significant popularity across the globe, especially among SMEs. Cloud-based UCC solutions remarkably decrease the overheads’ value spent on purchasing & installing hardware for effectual communication, thereby pushing the need for the overall UCC market in the coming few years.

North America likely to attain dominating position in the global UCC market during the forecast period

North America's unified communications and collaboration (UCC) market accounted for almost 40% of the total market revenue in 2019 and is expected to hold the major share and follow the same dominating trend throughout the study timeframe. The regional market is propelling owing to the increased accessibility of advanced communication and the establishment of the IT infrastructure in the region.

Some of the key players driving the global unified communications and collaboration (UCC) market are Microsoft, Huawei, BT, Verizon, Star2Star, RingCentral, Google, Cisco, Vonage, 8x8, NEC, Genesys, Unify, Mitel, Orange, Avaya, Nextiva, ALE, and West.

The global unified communications and collaboration (UCC) market is segmented as:

Global Unified Communications And Collaboration (UCC) Market: Deployment Segmentation Analysis

  • Cloud/UcaaS
  • On-premise
  • Hybrid

Global Unified Communications And Collaboration (UCC) Market: Platform Segmentation Analysis

  • Telephony
    • IP Phones
    • IP Private Branch Exchange (PBX)
  • Unified Messaging
    • Fax
    • Voicemail
    • Email
  • Conferencing
    • Video
    • Audio
    • Web
  • Collaboration
    • Social Network
    • Mobile
    • Video Platform
  • Services and Tools

Global Unified Communications And Collaboration (UCC) Market: Application Segmentation Analysis

  • Healthcare
  • Public Sector
  • BFSI
  • Retail
  • IT & Telecom

Global Unified Communications And Collaboration (UCC) Market: Regional Segmentation Analysis

  • North America
    • The U.S.
    • Canada
  • Europe
    • France
    • The UK
    • Spain
    • Germany
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Southeast Asia
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East & Africa
    • GCC
    • South Africa
    • Rest of Middle East & Africa

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