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Telecom Expense Management Market - Global Industry Analysis

Telecom Expense Management Market by Solutions (Ordering and Provisioning Management, Dispute Management, Inventory Management, Reporting and Business Management, Invoice and Contract Management, Sourcing Management, Usage Management, and Others), by Service Delivery Modes (Complete Outsourcing, Managed Services, Hosted, and Licensed Software), by Enterprise Size (Small and Medium Enterprises, and Large Enterprises), by Verticals (Banking, Financial Services, and Insurance (BFSI), Healthcare, Automotive, Consumer Goods and Retail, Manufacturing, Media and Entertainment, and Others): Global Industry Perspective, Comprehensive Analysis and Forecast, 2020 – 2028

Published Date: 31-Aug-2021 Category: Technology & Media Report Format : PDF Pages: 173 Report Code: ZMR-2379 Status : Published

The global telecom expense management market accounted for USD 3.07 Billion in 2020 and is expected to reach USD 9.26 Billion by 2028, growing at a CAGR of 14.8% from 2021 to 2028.

Description

Market Overview

The global telecom expense management market accounted for USD 3.07 Billion in 2020 and is expected to reach USD 9.26 Billion by 2028, growing at a CAGR of 14.8% from 2021 to 2028.

The telecom expense management (TEM) is a process that is used for dealing, managing and keeping track of various wireless, voice and data services to know total telecom costs. This is mostly useful to business customers that have important telecom service requirements as part of their business processes. Businesses can also use telecom expense management software that includes visual dashboards which are helpful to show what is being spent on various telecom providers. The market is primarily driven by increasing demand of telecom expense management solutions by the various industries. The technological advancements in the telecom expense management such as adoption of 5G network and AI-driven automation technology, among others will allow vendors to deliver more agile and flexible services, with reduced costs, and help organizations to maintain their telecom spends. These are the few factors that are set to advance services and anticipated to augment the telecom expense management market during the forecast period.

COVID-19 Impact Analysis

The COVID-19 pandemic has impacted most of the manufacturing, developing, production, and logistic industries. Most of the market players are coming with more advanced services and solutions that will help the organizations and industries to take control of needless expenses especially during this downfall of the budgets due to the covid-19 pandemic and restrictions imposed by the government due to it. Telecom expense management software is considered to be a way that will help the companies to tackle the problems created by the covid-19 epidemic. The telecom expense management market industry did observe a minor decrease in its growth rate in the first half of 2020. However, the factors like the adoption of the TEM solutions and latest technological advancements in the telecom industry are still supporting the growth of the telecom expense management market. Also, it is anticipated that if the work in the offline mode starts again, the telecom expense management market will increase in the years to come.

Global Telecom Expense Management Market Size

Growth Factors

The growing adoption of mobile phones and other portable devices is anticipated to augment the market over the next six years. Companies from numerous sectors are focusing on opting for BYOD (Bring Your Own Device) or CYOD (Choose Your Own Device) plans for mobile smartphones and tablets of their employees. Many enterprises are implementing these mobile based programs so as to increase employee assurance, and at the same time improves productivity and reduces the expenses of the organizations. As a result, the demand for telecom expense management for proficient management of telecom operations has increased.

Rising adoption of telecom expense management by healthcare sector is anticipated to augment the market growth over the forecast period. Telecom expense management (TEM) is also becoming an important tool in healthcare organizations for administration, to contain costs and efficiently manage the widespread diffusion of mobile technologies. In the healthcare industry, the telecom costs keep rising every year, making this sector one of the most difficult to manage. Any hospital or clinical setting day-to-day operations are now integrated with smartphones, tablets and all types of other mobile technology. Many processes like patient registration and discharge, management of electronic medical records (EMRs) and inter-hospital communications, mobile technologies now have a fundamental role in healthcare telecommunication. Telecom exchange management helps to reorganize this integration process by dealing with all the difficulties that come with mobile devices. Telecom exchange management (TEM) lets establishments to decrease costs by providing full visibility into any activity which involves communication device that occurs within the facility.

Report Scope:

Report Attribute Details
Base Year 2020
Historic Years 2016 - 2020
Forecast Years 2021 - 2028
Segments Covered By Product Type, By Application, and By End Use
Forecast Units Value (USD Billion), and Volume (Units)
Quantitative Units Revenue in USD million/billion and CAGR from 2021 to 2028
Regions Covered North America, Europe, Asia Pacific, Latin America, and Middle East & Africa, and Rest of World
Countries Covered U.S., Canada, Mexico, U.K., Germany, France, Italy, Spain, China, India, Japan, South Korea, Brazil, Argentina, GCC Countries, and South Africa, among others
Number of Companies Covered 10 companies with scope for including additional 15 companies upon request
Report Coverage Market growth drivers, restraints, opportunities, Porter’s five forces analysis, PEST analysis, value chain analysis, regulatory landscape, market attractiveness analysis by segments and region, company market share analysis, and COVID-19 impact analysis.
Customization Scope Avail customized purchase options to meet your exact research needs.

Solutions Segment Analysis Preview

Inventory management segment held a substantial share in 2020. This is attributable to the benefits offered such as organizing and updating telecom and wireless inventory data, listing all devices, plans, circuits and lines, tracking all telecom orders and changes, interpreting and entering CSR data, among others are anticipated to support the segment growth in the forecast period. The inventory management avoids paying for unused or unneeded services, expense leaks and resource drains and normalizes processes across an enterprise. The ordering and provisioning management, dispute management, inventory management, reporting and business management, invoice and contract management, sourcing management, usage management, and others form the solution segment of the telecom expense management market.

End Use Industry Segment Analysis Preview

BFSI segment is projected to grow at a significant CAGR from 2021 to 2028. This is attributable to the increasing demand for better mobile applications for banking services and the increased use of IoT devices integrated with 4G and 5G networks, efforts taken towards developing better APIs for all-in-one user experience, and the increasing demand of telecom operators to mold their advanced services are also some of the primary factors that are anticipated to augment the growth of the market in the years to come. Furthermore, there has been an increase in competitors of the service providers to improve telecom expense management service meant for the BFSI sector. The modern solutions include assigning BYOD (Bring your own Device) extensions for bankers, for important call-ins remotely, attend calls through authenticated mobility features, regardless of your location, video calls for face-to-face meetings, banking directory integration, and managing all emergencies, calls, voicemails and all operations from a single desk, among others are anticipated to support the market growth. Moreover, the growing adoption of advanced technologies, and the integration of LTE and IoT, across BFSI sector will further fuel the demand of the market.

Global Telecom Expense Management Market Share

Regional Analysis Preview

The North America region held a share of 40.2% in 2020. This is attributable to the presence of top companies such as Calero Software LLC, Valicom Corporation, and Tangoe, Inc., among others. Moreover, the increasing usage of telecom expense management in almost all sector is expected to generate huge demand for the market in this region.

The Asia Pacific region is projected to grow at a CAGR of 18.2% over the forecast period. This surge is due to the increasing population in the developing economies, a rising number of mobile users and portable devices, the rising acceptance of BYOD (Bring Your Own Device) or CYOD (Choose Your Own Device) policies by organizations, and booming IT & telecommunication sector in the region. Additionally, adoption of Internet of Things (IoT) in various industrial and business operations and significant shift in the telecom front, where the most of the establishments have migrated their traditional business structure to the cloud-based solutions as it offers substantial benefits like flexibility, security, scalability and reduced expenses among others. These factors are expected to open new avenues for the telecom expense management market over the coming years.

Key Market Players & Competitive Landscape

Some of key players in telecom expense management market are Asentinel LLC, Anatole SAS, Ezwim B.V, Calero Software LLC, Valicom Corporation, Tangoe, Inc., WidePoint Solutions Corporation, Inc., Avotus Corporation, Vodafone Global Enterprise, and IBM, among others. 

Companies are focusing on acquisition and collaboration to leverage their market share. For instance, in Jan 2020, Calero Software and MDSL finalized their merger. The purpose to combine Calero and MDSL was to create an industry leader that will provide best-in-class solutions for its customers throughout the world.

Global Telecom Expense Management Market Regional Analysis

The global telecom expense management market is segmented as follows:

By Solutions

  • Ordering and Provisioning Management
  • Dispute Management
  • Inventory Management
  • Reporting and Business Management
  • Invoice and Contract Management
  • Sourcing Management
  • Usage Management
  • Others

By Services

  • Complete Outsourcing
  • Managed Services
  • Hosted
  • Licensed Software

By Enterprise Size

  • Small and Medium Enterprises
  • Large Enterprises

By Verticals

  • Banking, Financial Services, and Insurance (BFSI)
  • Healthcare
  • Automotive
  • Consumer Goods and Retail
  • Manufacturing
  • Media and Entertainment
  • Others

By Region

  • North America
    • The U.S.
    • Canada
  • Europe
    • France
    • The UK
    • Spain
    • Germany
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Southeast Asia
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East & Africa
    • GCC
    • South Africa
    • Rest of Middle East & Africa

Table Of Content

  • Chapter No. 1 Introduction
    • 1.1. Report Description
      • 1.1.1. Purpose of the Report
      • 1.1.2. USP & Key Offerings
    • 1.2. Key Benefits for Stakehulders
    • 1.3. Target Audience
    • 1.4. Report Scope
  • Chapter No. 2 Executive Summary
    • 2.1. Key Findings
      • 2.1.1. Top Investment Pockets
        • 2.1.1.1. Market Attractiveness Analysis, By Sulutions
        • 2.1.1.2. Market Attractiveness Analysis, By Services
        • 2.1.1.3. Market Attractiveness Analysis, By Enterprise Size
        • 2.1.1.4. Market Attractiveness Analysis, By Verticals
        • 2.1.1.5. Market Attractiveness Analysis, By Region
    • 2.2. Market Snapshot
    • 2.3. Global Telecom Expense Management Market, 2016 – 2028 (USD Million)
    • 2.4. Insights from Primary Respondents
  • Chapter No. 3 COVID 19 Impact Analysis
    • 3.1. Impact Assessment of COVID-19 Pandemic, By Region
      • 3.1.1. North America
      • 3.1.2. Europe
      • 3.1.3. Asia Pacific
      • 3.1.4. Latin America
      • 3.1.5. The Middle-East and Africa
    • 3.2. Quarterly Market Revenue and Forecast by Region 2020 & 2021
    • 3.3. Pre COVID-19 Market Revenue, By Region, 2016-2019 (USD Million)
    • 3.4. Post COVID-19 Market Revenue, By Region, 2020-2028 (USD Million)
    • 3.5. Key Strategies Undertaken by Companies to Tackle COVID-19
    • 3.6. Short Term Dynamics
    • 3.7. Long Term Dynamics
  • Chapter No. 4 Telecom Expense Management Market – Sulutions Segment Analysis
    • 4.1. Overview
      • 4.1.1. Market Revenue Share, By Sulutions, 2020 & 2028
    • 4.2. Ordering and Provisioning Management
      • 4.2.1. Market Size and Forecast, By Region (USD Million)
      • 4.2.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.2.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.3. Dispute Management
      • 4.3.1. Market Size and Forecast, By Region (USD Million)
      • 4.3.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.3.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.4. Inventory Management
      • 4.4.1. Market Size and Forecast, By Region (USD Million)
      • 4.4.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.4.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.5. Reporting and Business Management
      • 4.5.1. Market Size and Forecast, By Region (USD Million)
      • 4.5.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.5.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.6. Invoice and Contract Management
      • 4.6.1. Market Size and Forecast, By Region (USD Million)
      • 4.6.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.6.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.7. Sourcing Management
      • 4.7.1. Market Size and Forecast, By Region (USD Million)
      • 4.7.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.7.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.8. Usage Management
      • 4.8.1. Market Size and Forecast, By Region (USD Million)
      • 4.8.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.8.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.9. Others
      • 4.9.1. Market Size and Forecast, By Region (USD Million)
      • 4.9.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.9.3. Key Market Trends, Growth Factors, & Opportunities
  • Chapter No. 5 Telecom Expense Management Market – Services Segment Analysis
    • 5.1. Overview
      • 5.1.1. Market Revenue Share, By Services, 2020 & 2028
    • 5.2. Complete Outsourcing
      • 5.2.1. Market Size and Forecast, By Region (USD Million)
      • 5.2.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 5.2.3. Key Market Trends, Growth Factors, & Opportunities
    • 5.3. Managed Services
      • 5.3.1. Market Size and Forecast, By Region (USD Million)
      • 5.3.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 5.3.3. Key Market Trends, Growth Factors, & Opportunities
    • 5.4. Hosted
      • 5.4.1. Market Size and Forecast, By Region (USD Million)
      • 5.4.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 5.4.3. Key Market Trends, Growth Factors, & Opportunities
    • 5.5. Licensed Software
      • 5.5.1. Market Size and Forecast, By Region (USD Million)
      • 5.5.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 5.5.3. Key Market Trends, Growth Factors, & Opportunities
  • Chapter No. 6 Telecom Expense Management Market – Enterprise Size Segment Analysis
    • 6.1. Overview
      • 6.1.1. Market Revenue Share, By Enterprise Size, 2020 & 2028
    • 6.2. Small and Medium Enterprises
      • 6.2.1. Market Size and Forecast, By Region (USD Million)
      • 6.2.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 6.2.3. Key Market Trends, Growth Factors, & Opportunities
    • 6.3. Large Enterprises
      • 6.3.1. Market Size and Forecast, By Region (USD Million)
      • 6.3.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 6.3.3. Key Market Trends, Growth Factors, & Opportunities
  • Chapter No. 7 Telecom Expense Management Market – Verticals Segment Analysis
    • 7.1. Overview
      • 7.1.1. Market Revenue Share, By Verticals, 2020 & 2028
    • 7.2. Banking, Financial Services, and Insurance (BFSI)
      • 7.2.1. Market Size and Forecast, By Region (USD Million)
      • 7.2.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 7.2.3. Key Market Trends, Growth Factors, & Opportunities
    • 7.3. Healthcare
      • 7.3.1. Market Size and Forecast, By Region (USD Million)
      • 7.3.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 7.3.3. Key Market Trends, Growth Factors, & Opportunities
    • 7.4. Automotive
      • 7.4.1. Market Size and Forecast, By Region (USD Million)
      • 7.4.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 7.4.3. Key Market Trends, Growth Factors, & Opportunities
    • 7.5. Consumer Goods and Retail
      • 7.5.1. Market Size and Forecast, By Region (USD Million)
      • 7.5.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 7.5.3. Key Market Trends, Growth Factors, & Opportunities
    • 7.6. Manufacturing
      • 7.6.1. Market Size and Forecast, By Region (USD Million)
      • 7.6.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 7.6.3. Key Market Trends, Growth Factors, & Opportunities
    • 7.7. Media and Entertainment
      • 7.7.1. Market Size and Forecast, By Region (USD Million)
      • 7.7.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 7.7.3. Key Market Trends, Growth Factors, & Opportunities
    • 7.8. Others
      • 7.8.1. Market Size and Forecast, By Region (USD Million)
      • 7.8.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 7.8.3. Key Market Trends, Growth Factors, & Opportunities
  • Chapter No. 8 Telecom Expense Management Market – Regional Analysis
    • 8.1. Overview
      • 8.1.1. Global Market Revenue Share, By Region, 2020 & 2028
      • 8.1.2. Global Market Revenue, By Region, 2016 – 2028 (USD Million)
    • 8.2. North America
      • 8.2.1. North America Market Revenue, By Country, 2016 – 2028 (USD Million)
      • 8.2.2. North America Market Revenue, By Sulutions, 2016 – 2028
      • 8.2.3. North America Market Revenue, By Services, 2016 – 2028
      • 8.2.4. North America Market Revenue, By Enterprise Size, 2016 – 2028
      • 8.2.5. North America Market Revenue, By Verticals, 2016 – 2028
      • 8.2.6. U.S.
        • 8.2.6.1. U.S. Market Revenue, By Sulutions, 2016 – 2028
        • 8.2.6.2. U.S. Market Revenue, By Services, 2016 – 2028
        • 8.2.6.3. U.S. Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.2.6.4. U.S. Market Revenue, By Verticals, 2016 – 2028
      • 8.2.7. Canada
        • 8.2.7.1. Canada Market Revenue, By Sulutions, 2016 – 2028
        • 8.2.7.2. Canada Market Revenue, By Services, 2016 – 2028
        • 8.2.7.3. Canada Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.2.7.4. Canada Market Revenue, By Verticals, 2016 – 2028
      • 8.2.8. Mexico
        • 8.2.8.1. Mexico Market Revenue, By Sulutions, 2016 – 2028
        • 8.2.8.2. Mexico Market Revenue, By Services, 2016 – 2028
        • 8.2.8.3. Mexico Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.2.8.4. Mexico Market Revenue, By Verticals, 2016 – 2028
    • 8.3. Europe
      • 8.3.1. Europe Market Revenue, By Country, 2016 – 2028 (USD Million)
      • 8.3.2. Europe Market Revenue, By Sulutions, 2016 – 2028
      • 8.3.3. Europe Market Revenue, By Services, 2016 – 2028
      • 8.3.4. Europe Market Revenue, By Enterprise Size, 2016 – 2028
      • 8.3.5. Europe Market Revenue, By Verticals, 2016 – 2028
      • 8.3.6. Germany
        • 8.3.6.1. Germany Market Revenue, By Sulutions, 2016 – 2028
        • 8.3.6.2. Germany Market Revenue, By Services, 2016 – 2028
        • 8.3.6.3. Germany Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.3.6.4. Germany Market Revenue, By Verticals, 2016 – 2028
      • 8.3.7. France
        • 8.3.7.1. France Market Revenue, By Sulutions, 2016 – 2028
        • 8.3.7.2. France Market Revenue, By Services, 2016 – 2028
        • 8.3.7.3. France Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.3.7.4. France Market Revenue, By Verticals, 2016 – 2028
      • 8.3.8. U.K.
        • 8.3.8.1. U.K. Market Revenue, By Sulutions, 2016 – 2028
        • 8.3.8.2. U.K. Market Revenue, By Services, 2016 – 2028
        • 8.3.8.3. U.K. Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.3.8.4. U.K. Market Revenue, By Verticals, 2016 – 2028
      • 8.3.9. Italy
        • 8.3.9.1. Italy Market Revenue, By Sulutions, 2016 – 2028
        • 8.3.9.2. Italy Market Revenue, By Services, 2016 – 2028
        • 8.3.9.3. Italy Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.3.9.4. Italy Market Revenue, By Verticals, 2016 – 2028
      • 8.3.10. Spain
        • 8.3.10.1. Spain Market Revenue, By Sulutions, 2016 – 2028
        • 8.3.10.2. Spain Market Revenue, By Services, 2016 – 2028
        • 8.3.10.3. Spain Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.3.10.4. Spain Market Revenue, By Verticals, 2016 – 2028
      • 8.3.11. Rest of Europe
        • 8.3.11.1. Rest of Europe Market Revenue, By Sulutions, 2016 – 2028
        • 8.3.11.2. Rest of Europe Market Revenue, By Services, 2016 – 2028
        • 8.3.11.3. Rest of Europe Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.3.11.4. Rest of Europe Market Revenue, By Verticals, 2016 – 2028
    • 8.4. Asia Pacific
      • 8.4.1. Asia Pacific Market Revenue, By Country, 2016 – 2028 (USD Million)
      • 8.4.2. Asia Pacific Market Revenue, By Sulutions, 2016 – 2028
      • 8.4.3. Asia Pacific Market Revenue, By Services, 2016 – 2028
      • 8.4.4. Asia Pacific Market Revenue, By Enterprise Size, 2016 – 2028
      • 8.4.5. Asia Pacific Market Revenue, By Verticals, 2016 – 2028
      • 8.4.6. China
        • 8.4.6.1. China Market Revenue, By Sulutions, 2016 – 2028
        • 8.4.6.2. China Market Revenue, By Services, 2016 – 2028
        • 8.4.6.3. China Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.4.6.4. China Market Revenue, By Verticals, 2016 – 2028
      • 8.4.7. Japan
        • 8.4.7.1. Japan Market Revenue, By Sulutions, 2016 – 2028
        • 8.4.7.2. Japan Market Revenue, By Services, 2016 – 2028
        • 8.4.7.3. Japan Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.4.7.4. Japan Market Revenue, By Verticals, 2016 – 2028
      • 8.4.8. India
        • 8.4.8.1. India Market Revenue, By Sulutions, 2016 – 2028
        • 8.4.8.2. India Market Revenue, By Services, 2016 – 2028
        • 8.4.8.3. India Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.4.8.4. India Market Revenue, By Verticals, 2016 – 2028
      • 8.4.9. South Korea
        • 8.4.9.1. South Korea Market Revenue, By Sulutions, 2016 – 2028
        • 8.4.9.2. South Korea Market Revenue, By Services, 2016 – 2028
        • 8.4.9.3. South Korea Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.4.9.4. South Korea Market Revenue, By Verticals, 2016 – 2028
      • 8.4.10. South-East Asia
        • 8.4.10.1. South-East Asia Market Revenue, By Sulutions, 2016 – 2028
        • 8.4.10.2. South-East Asia Market Revenue, By Services, 2016 – 2028
        • 8.4.10.3. South-East Asia Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.4.10.4. South-East Asia Market Revenue, By Verticals, 2016 – 2028
      • 8.4.11. Rest of Asia Pacific
        • 8.4.11.1. Rest of Asia Pacific Market Revenue, By Sulutions, 2016 – 2028
        • 8.4.11.2. Rest of Asia Pacific Market Revenue, By Services, 2016 – 2028
        • 8.4.11.3. Rest of Asia Pacific Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.4.11.4. Rest of Asia Pacific Market Revenue, By Verticals, 2016 – 2028
    • 8.5. Latin America
      • 8.5.1. Latin America Market Revenue, By Country, 2016 – 2028 (USD Million)
      • 8.5.2. Latin America Market Revenue, By Sulutions, 2016 – 2028
      • 8.5.3. Latin America Market Revenue, By Services, 2016 – 2028
      • 8.5.4. Latin America Market Revenue, By Enterprise Size, 2016 – 2028
      • 8.5.5. Latin America Market Revenue, By Verticals, 2016 – 2028
      • 8.5.6. Brazil
        • 8.5.6.1. Brazil Market Revenue, By Sulutions, 2016 – 2028
        • 8.5.6.2. Brazil Market Revenue, By Services, 2016 – 2028
        • 8.5.6.3. Brazil Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.5.6.4. Brazil Market Revenue, By Verticals, 2016 – 2028
      • 8.5.7. Argentina
        • 8.5.7.1. Argentina Market Revenue, By Sulutions, 2016 – 2028
        • 8.5.7.2. Argentina Market Revenue, By Services, 2016 – 2028
        • 8.5.7.3. Argentina Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.5.7.4. Argentina Market Revenue, By Verticals, 2016 – 2028
      • 8.5.8. Rest of Latin America
        • 8.5.8.1. Rest of Latin America Market Revenue, By Sulutions, 2016 – 2028
        • 8.5.8.2. Rest of Latin America Market Revenue, By Services, 2016 – 2028
        • 8.5.8.3. Rest of Latin America Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.5.8.4. Rest of Latin America Market Revenue, By Verticals, 2016 – 2028
    • 8.6. The Middle-East and Africa
      • 8.6.1. The Middle-East and Africa Market Revenue, By Country, 2016 – 2028 (USD Million)
      • 8.6.2. The Middle-East and Africa Market Revenue, By Sulutions, 2016 – 2028
      • 8.6.3. The Middle-East and Africa Market Revenue, By Services, 2016 – 2028
      • 8.6.4. The Middle-East and Africa Market Revenue, By Enterprise Size, 2016 – 2028
      • 8.6.5. The Middle-East and Africa Market Revenue, By Verticals, 2016 – 2028
      • 8.6.6. GCC Countries
        • 8.6.6.1. GCC Countries Market Revenue, By Sulutions, 2016 – 2028
        • 8.6.6.2. GCC Countries Market Revenue, By Services, 2016 – 2028
        • 8.6.6.3. GCC Countries Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.6.6.4. GCC Countries Market Revenue, By Verticals, 2016 – 2028
      • 8.6.7. South Africa
        • 8.6.7.1. South Africa Market Revenue, By Sulutions, 2016 – 2028
        • 8.6.7.2. South Africa Market Revenue, By Services, 2016 – 2028
        • 8.6.7.3. South Africa Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.6.7.4. South Africa Market Revenue, By Verticals, 2016 – 2028
      • 8.6.8. Rest of Middle-East Africa
        • 8.6.8.1. Rest of Middle-East Africa Market Revenue, By Sulutions, 2016 – 2028
        • 8.6.8.2. Rest of Middle-East Africa Market Revenue, By Services, 2016 – 2028
        • 8.6.8.3. Rest of Middle-East Africa Market Revenue, By Enterprise Size, 2016 – 2028
        • 8.6.8.4. Rest of Middle-East Africa Market Revenue, By Verticals, 2016 – 2028
  • Chapter No. 9 Telecom Expense Management Market – Industry Analysis
    • 9.1. Introduction
    • 9.2. Market Drivers
      • 9.2.1. Driving Factor 1 Analysis
      • 9.2.2. Driving Factor 2 Analysis
    • 9.3. Market Restraints
      • 9.3.1. Restraining Factor Analysis
    • 9.4. Market Opportunities
      • 9.4.1. Market Opportunity Analysis
    • 9.5. Porter’s Five Forces Analysis
    • 9.6. PEST Analysis
    • 9.7. Regulatory Landscape
    • 9.8. Technology Landscape
    • 9.9. Regional Market Trends
      • 9.9.1. North America
      • 9.9.2. Europe
      • 9.9.3. Asia Pacific
      • 9.9.4. Latin America
      • 9.9.5. The Middle-East and Africa
  • Chapter No. 10 Competitive Landscape
    • 10.1. Company Market Share Analysis – 2020
      • 10.1.1. Global Telecom Expense Management Market: Company Market Share, 2020
      • 10.1.2. Global Telecom Expense Management Market, Company Market Revenue, 2016 – 2019 (USD Million)
      • 10.1.3. Global Telecom Expense Management Market, Company Y-o-Y Growth, 2017 – 2019 (%)
      • 10.1.4. Global Telecom Expense Management Market: Radar Determinant Chart, 2019
    • 10.2. Strategic Developments
      • 10.2.1. Acquisitions & Mergers
      • 10.2.2. New Product Launch
      • 10.2.3. Regional Expansion
    • 10.3. Company Strategic Developments – Heat Map Analysis
  • Chapter No. 11 Company Profiles
    • 11.1. Asentinel LLC
      • 11.1.1. Company Overview
      • 11.1.2. Key Executives
      • 11.1.3. Product Portfolio
      • 11.1.4. Financial Overview
      • 11.1.5. Operating Business Segments
      • 11.1.6. Business Performance
      • 11.1.7. Recent Developments
    • 11.2. Anatule SAS
    • 11.3. Ezwim B.V.
    • 11.4. Calero Software LLC
    • 11.5. Valicom Corporation
    • 11.6. Tangoe, Inc.
    • 11.7. WidePoint Sulutions Corporation, Inc.
    • 11.8. Avotus Corporation
    • 11.9. Vodafone Global Enterprise
    • 11.10. IBM
  • Chapter No. 12 Marketing Strategy Analysis
    • 12.1. Marketing Channel
    • 12.2. Direct Marketing
    • 12.3. Indirect Marketing
    • 12.4. Marketing Channel Development Trends
    • 12.5. Economic/Pulitical Environmental Change
  • Chapter No. 13 Research Methodology
    • 13.1. Research Methodology
    • 13.2. Phase I - Secondary Research
    • 13.3. Phase II - Data Modeling
      • 13.3.1. Company Share Analysis Model
      • 13.3.2. Revenue Based Modeling
    • 13.4. Phase III - Primary Research
    • 13.5. Research Limitations
      • 13.5.1. Assumptions

List of Figures

FIG NO. 1. Market Attractiveness Analysis, By Solutions
FIG NO. 2. Market Attractiveness Analysis, By Services
FIG NO. 3. Market Attractiveness Analysis, By Enterprise Size
FIG NO. 4. Market Attractiveness Analysis, By Verticals
FIG NO. 5. Market Attractiveness Analysis, By Region
FIG NO. 6. Global Telecom Expense Management Market Revenue, 2016 – 2028 (USD Million)
FIG NO. 7. Impact of COVID-19 Pandemic in North America Countries
FIG NO. 8. Market Revenue Share, By Solutions, 2020 & 2028
FIG NO. 9. Global Telecom Expense Management Market for Ordering and Provisioning Management, Revenue (USD Million) 2016 – 2028
FIG NO. 10. Comparative Revenue Analysis of Telecom Expense Management Market for Ordering and Provisioning Management, By Country, 2020 & 2028
FIG NO. 11. Global Telecom Expense Management Market for Dispute Management, Revenue (USD Million) 2016 – 2028
FIG NO. 12. Comparative Revenue Analysis of Telecom Expense Management Market for Dispute Management, By Country, 2020 & 2028
FIG NO. 13. Global Telecom Expense Management Market for Inventory Management, Revenue (USD Million) 2016 – 2028
FIG NO. 14. Comparative Revenue Analysis of Telecom Expense Management Market for Inventory Management, By Country, 2020 & 2028
FIG NO. 15. Global Telecom Expense Management Market for Reporting and Business Management, Revenue (USD Million) 2016 – 2028
FIG NO. 16. Comparative Revenue Analysis of Telecom Expense Management Market for Reporting and Business Management, By Country, 2020 & 2028
FIG NO. 17. Global Telecom Expense Management Market for Invoice and Contract Management, Revenue (USD Million) 2016 – 2028
FIG NO. 18. Comparative Revenue Analysis of Telecom Expense Management Market for Invoice and Contract Management, By Country, 2020 & 2028
FIG NO. 19. Global Telecom Expense Management Market for Sourcing Management, Revenue (USD Million) 2016 – 2028
FIG NO. 20. Comparative Revenue Analysis of Telecom Expense Management Market for Sourcing Management, By Country, 2020 & 2028
FIG NO. 21. Global Telecom Expense Management Market for Usage Management, Revenue (USD Million) 2016 – 2028
FIG NO. 22. Comparative Revenue Analysis of Telecom Expense Management Market for Usage Management, By Country, 2020 & 2028
FIG NO. 23. Global Telecom Expense Management Market for Others, Revenue (USD Million) 2016 – 2028
FIG NO. 24. Comparative Revenue Analysis of Telecom Expense Management Market for Others, By Country, 2020 & 2028
FIG NO. 25. Market Revenue Share, By Services, 2020 & 2028
FIG NO. 26. Global Telecom Expense Management Market for Complete Outsourcing, Revenue (USD Million) 2016 – 2028
FIG NO. 27. Comparative Revenue Analysis of Telecom Expense Management Market for Complete Outsourcing, By Country, 2020 & 2028
FIG NO. 28. Global Telecom Expense Management Market for Managed Services, Revenue (USD Million) 2016 – 2028
FIG NO. 29. Comparative Revenue Analysis of Telecom Expense Management Market for Managed Services, By Country, 2020 & 2028
FIG NO. 30. Global Telecom Expense Management Market for Hosted, Revenue (USD Million) 2016 – 2028
FIG NO. 31. Comparative Revenue Analysis of Telecom Expense Management Market for Hosted, By Country, 2020 & 2028
FIG NO. 32. Global Telecom Expense Management Market for Licensed Software, Revenue (USD Million) 2016 – 2028
FIG NO. 33. Comparative Revenue Analysis of Telecom Expense Management Market for Licensed Software, By Country, 2020 & 2028
FIG NO. 34. Market Revenue Share, By Enterprise Size, 2020 & 2028
FIG NO. 35. Global Telecom Expense Management Market for Small and Medium Enterprises, Revenue (USD Million) 2016 – 2028
FIG NO. 36. Comparative Revenue Analysis of Telecom Expense Management Market for Small and Medium Enterprises, By Country, 2020 & 2028
FIG NO. 37. Global Telecom Expense Management Market for Large Enterprises, Revenue (USD Million) 2016 – 2028
FIG NO. 38. Comparative Revenue Analysis of Telecom Expense Management Market for Large Enterprises, By Country, 2020 & 2028
FIG NO. 39. Market Revenue Share, By Verticals, 2020 & 2028
FIG NO. 40. Global Telecom Expense Management Market for Banking, Financial Services, and Insurance (BFSI), Revenue (USD Million) 2016 – 2028
FIG NO. 41. Comparative Revenue Analysis of Telecom Expense Management Market for Banking, Financial Services, and Insurance (BFSI), By Country, 2020 & 2028
FIG NO. 42. Global Telecom Expense Management Market for Healthcare, Revenue (USD Million) 2016 – 2028
FIG NO. 43. Comparative Revenue Analysis of Telecom Expense Management Market for Healthcare, By Country, 2020 & 2028
FIG NO. 44. Global Telecom Expense Management Market for Automotive, Revenue (USD Million) 2016 – 2028
FIG NO. 45. Comparative Revenue Analysis of Telecom Expense Management Market for Automotive, By Country, 2020 & 2028
FIG NO. 46. Global Telecom Expense Management Market for Consumer Goods and Retail, Revenue (USD Million) 2016 – 2028
FIG NO. 47. Comparative Revenue Analysis of Telecom Expense Management Market for Consumer Goods and Retail, By Country, 2020 & 2028
FIG NO. 48. Global Telecom Expense Management Market for Manufacturing, Revenue (USD Million) 2016 – 2028
FIG NO. 49. Comparative Revenue Analysis of Telecom Expense Management Market for Manufacturing, By Country, 2020 & 2028
FIG NO. 50. Global Telecom Expense Management Market for Media and Entertainment, Revenue (USD Million) 2016 – 2028
FIG NO. 51. Comparative Revenue Analysis of Telecom Expense Management Market for Media and Entertainment, By Country, 2020 & 2028
FIG NO. 52. Global Telecom Expense Management Market for Others, Revenue (USD Million) 2016 – 2028
FIG NO. 53. Comparative Revenue Analysis of Telecom Expense Management Market for Others, By Country, 2020 & 2028
FIG NO. 54. Global Telecom Expense Management Market Revenue Share, By Region, 2020 & 2028
FIG NO. 55. North America Telecom Expense Management Market Revenue, 2016 - 2028 (USD Million)
FIG NO. 56. Porter’s Five Forces Analysis for Global Telecom Expense Management Market
FIG NO. 57. PEST Analysis for Global Telecom Expense Management Market
FIG NO. 58. Company Share Analysis, 2020
FIG NO. 59. Radar Determinant Chart, 2019
FIG NO. 60. Company Strategic Developments – Heat Map Analysis
FIG NO. 61. Asentinel LLC Business Segment Revenue Share, 2020 (%)
FIG NO. 62. Asentinel LLC Geographical Segment Revenue Share, 2020 (%)
FIG NO. 63. Market Channels
FIG NO. 64. Marketing Channel Development Trend
FIG NO. 65. Growth in World Gross Product, 2008-2018
FIG NO. 66. Research Methodology – Detailed View
FIG NO. 67. Research Methodology


List of Tables

TABLE NO. 1. Global Telecom Expense Management Market: Snapshot
TABLE NO. 2. Quarterly Telecom Expense Management Market Revenue by Region, 2020
TABLE NO. 3. Quarterly Telecom Expense Management Market Revenue Forecast by Region, 2021
TABLE NO. 4. Pre COVID-19 Market Revenue, By Region, 2016-2019 (USD Million)
TABLE NO. 5. Post COVID-19 Market Revenue, By Region, 2020-2028 (USD Million)
TABLE NO. 6. Global Telecom Expense Management Market for Ordering and Provisioning Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 7. Global Telecom Expense Management Market for Dispute Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 8. Global Telecom Expense Management Market for Inventory Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 9. Global Telecom Expense Management Market for Reporting and Business Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 10. Global Telecom Expense Management Market for Invoice and Contract Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 11. Global Telecom Expense Management Market for Sourcing Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 12. Global Telecom Expense Management Market for Usage Management, by Region, 2016 – 2028 (USD Million)
TABLE NO. 13. Global Telecom Expense Management Market for Others, by Region, 2016 – 2028 (USD Million)
TABLE NO. 14. Global Telecom Expense Management Market for Complete Outsourcing, by Region, 2016 – 2028 (USD Million)
TABLE NO. 15. Global Telecom Expense Management Market for Managed Services, by Region, 2016 – 2028 (USD Million)
TABLE NO. 16. Global Telecom Expense Management Market for Hosted, by Region, 2016 – 2028 (USD Million)
TABLE NO. 17. Global Telecom Expense Management Market for Licensed Software, by Region, 2016 – 2028 (USD Million)
TABLE NO. 18. Global Telecom Expense Management Market for Small and Medium Enterprises, by Region, 2016 – 2028 (USD Million)
TABLE NO. 19. Global Telecom Expense Management Market for Large Enterprises, by Region, 2016 – 2028 (USD Million)
TABLE NO. 20. Global Telecom Expense Management Market for Banking, Financial Services, and Insurance (BFSI), by Region, 2016 – 2028 (USD Million)
TABLE NO. 21. Global Telecom Expense Management Market for Healthcare, by Region, 2016 – 2028 (USD Million)
TABLE NO. 22. Global Telecom Expense Management Market for Automotive, by Region, 2016 – 2028 (USD Million)
TABLE NO. 23. Global Telecom Expense Management Market for Consumer Goods and Retail, by Region, 2016 – 2028 (USD Million)
TABLE NO. 24. Global Telecom Expense Management Market for Manufacturing, by Region, 2016 – 2028 (USD Million)
TABLE NO. 25. Global Telecom Expense Management Market for Media and Entertainment, by Region, 2016 – 2028 (USD Million)
TABLE NO. 26. Global Telecom Expense Management Market for Others, by Region, 2016 – 2028 (USD Million)
TABLE NO. 27. Global Telecom Expense Management Market Revenue, By Region, 2016 – 2028 (USD Million)
TABLE NO. 28. North America Telecom Expense Management Market Revenue, By Country, 2016 – 2028 (USD Million)
TABLE NO. 29. North America Telecom Expense Management Market Revenue, By Solutions, 2016 – 2028 (USD Million)
TABLE NO. 30. North America Telecom Expense Management Market Revenue, By Services, 2016 – 2028 (USD Million)
TABLE NO. 31. North America Telecom Expense Management Market Revenue, By Enterprise Size, 2016 – 2028 (USD Million)
TABLE NO. 32. North America Telecom Expense Management Market Revenue, By Verticals, 2016 – 2028 (USD Million)
TABLE NO. 33. U.S. Telecom Expense Management Market Revenue, By Solutions, 2016 – 2028 (USD Million)
TABLE NO. 34. U.S. Telecom Expense Management Market Revenue, By Services, 2016 – 2028 (USD Million)
TABLE NO. 35. U.S. Telecom Expense Management Market Revenue, By Enterprise Size, 2016 – 2028 (USD Million)
TABLE NO. 36. U.S. Telecom Expense Management Market Revenue, By Verticals, 2016 – 2028 (USD Million)
TABLE NO. 37. Canada Telecom Expense Management Market Revenue, By Solutions, 2016 – 2028 (USD Million)
TABLE NO. 38. Canada Telecom Expense Management Market Revenue, By Services, 2016 – 2028 (USD Million)
TABLE NO. 39. Canada Telecom Expense Management Market Revenue, By Enterprise Size, 2016 – 2028 (USD Million)
TABLE NO. 40. Canada Telecom Expense Management Market Revenue, By Verticals, 2016 – 2028 (USD Million)
TABLE NO. 41. Mexico Telecom Expense Management Market Revenue, By Solutions, 2016 – 2028 (USD Million)
TABLE NO. 42. Mexico Telecom Expense Management Market Revenue, By Services, 2016 – 2028 (USD Million)
TABLE NO. 43. Mexico Telecom Expense Management Market Revenue, By Enterprise Size, 2016 – 2028 (USD Million)
TABLE NO. 44. Mexico Telecom Expense Management Market Revenue, By Verticals, 2016 – 2028 (USD Million)
TABLE NO. 45. Drivers for the Telecom Expense Management Market: Impact Analysis
TABLE NO. 46. Restraints for the Telecom Expense Management Market: Impact Analysis
TABLE NO. 47. Global Telecom Expense Management Market, Company Market Revenue, 2016 – 2019 (USD Million)
TABLE NO. 48. Global Telecom Expense Management Market, Company Y-o-Y Growth, 2017 – 2019 (USD Million)
 

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FrequentlyAsked Questions

The global telecom expense management market was valued at USD 3.07 Billion in 2020.

The global telecom expense management market is expected to reach USD 9.26 Billion by 2028, growing at a CAGR of 14.8 % between 2021 to 2028.

Some of the key factors driving the global telecom expense management market growth are increasing number of mobile phone users and other portable devices, significant cost reduction and increasing demand for TEM solutions by various industries, among others.

North America region held a substantial share of the telecom expense management market in 2020. This is attributable to the presence of major players such as Calero Software LLC, Valicom Corporation, and Tangoe, Inc., among others. Asia Pacific region is projected to grow at a significant rate owing to the rising demand for telecom expense management in developing economies such as China and India.

 

Some of the major companies operating in the telecom expense management market are Asentinel LLC, Anatole SAS, Ezwim B.V, Calero Software LLC, Valicom Corporation, Tangoe, Inc., WidePoint Solutions Corporation, Inc., Avotus Corporation, Vodafone Global Enterprise, and IBM, among others.

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