Communications Platform as a Service (CPaaS) Market - Global Industry Analysis

Communications Platform as a Service (CPaaS) Market by Industry (Retail & CPG, Healthcare, Manufacturing, BFSI, IT & Telecom, and Others), by Enterprise Size (SMEs, Large Enterprise) By Type (Customized Service, Standardized Service): Global Industry Perspective, Comprehensive Analysis and Forecast, 2020 – 2028

Published Date: 20-May-2021 Category: Technology & Media Report Format : PDF Pages: 140 Report Code: ZMR-6161 Status : Published

The Communications Platform as a Service (CPaaS) market accounted for USD 4,958.2 Million in 2020 and is expected to reach USD 23,183.4 Million by 2028, growing at a CAGR of 22.4% from 2021 to 2028.

Description

Market Overview

The Communications Platform as a Service (CPaaS) market accounted for USD 4,958.2 Million in 2020 and is expected to reach USD 23,183.4 Million by 2028, growing at a CAGR of 22.4% from 2021 to 2028.

Communications platform as a service (CPaaS) is a specialised cloud-based communication platform that allows businesses to use specific communicator features without having to construct their own back-end infrastructure. Since it assists companies in adding different features to their system, the platform is highly enhanced with the consistency of customer interaction. The key goal of the communications network as a service is to provide consumers with high-quality communication. SMS, speech, and video are only a few of the new features made possible by APIs.

COVID-19 Impact Analysis

The global communications-platform-as-a-service (CPaaS) industry is expected to benefit from the COVID-19 pandemic. Due to enhanced adoption of BYOD for office work and remote working, communication was initially a main problem.

Due to a change in consumer preferences, the CPaaS market upsurged because of the pandemic. With the outbreak of COVID-19 and work from home (WFH) being the preferred mode of service, market vendors have been actively promoting WFH and expanding their operations.

Growth Factors

The rising number of smartphone users around the world’s one of the major factors driving the global communications platform as a service (CPaaS) industry. Furthermore, growing social media networks such as WhatsApp, Facebook, and WeChat would fuel the global communications platform as a service (CPaaS) market's growth during the forecast period.

People are adopting cloud communication solutions all over the world because of the growing advances in cloud communication, such as greater flexibility, greater choice, and low-cost video solutions.

Report Scope:

Report Attribute Details
Base Year 2020
Historic Years 2016 - 2020
Forecast Years 2021 - 2028
Segments Covered By Product Type, By Application, and By End Use
Forecast Units Value (USD Billion), and Volume (Units)
Quantitative Units Revenue in USD million/billion and CAGR from 2021 to 2028
Regions Covered North America, Europe, Asia Pacific, Latin America, and Middle East & Africa, and Rest of World
Countries Covered U.S., Canada, Mexico, U.K., Germany, France, Italy, Spain, China, India, Japan, South Korea, Brazil, Argentina, GCC Countries, and South Africa, among others
Number of Companies Covered 10 companies with scope for including additional 15 companies upon request
Report Coverage Market growth drivers, restraints, opportunities, Porter’s five forces analysis, PEST analysis, value chain analysis, regulatory landscape, market attractiveness analysis by segments and region, company market share analysis, and COVID-19 impact analysis.
Customization Scope Avail customized purchase options to meet your exact research needs.

Industry Segment Analysis

Retail & CPG, healthcare, manufacturing, BFSI, IT & telecom, and others are some of the industries that make up the sector. Because of the growing demand for real-time communication, online conferencing, voice and messaging unified solutions, employee engagement & optimisation, and team collaboration, the IT & telecom segment dominates the global communications platform as a service (CPaaS) market.

Enterprise Size Segment Analysis

The market can be divided into two types of enterprises: small and medium businesses (SMEs) and large businesses. Because of the increasing number of small start-ups and tech businesses around the world, the small and medium enterprises (SMEs) segment carry the major share of the global communications platform as a service (CPaaS) market.

Region Segment Analysis

The North America region is projected to grow at a CAGR of 8.4% over the forecast period. Because of the presence of major market players in the region, North America holds the largest share of the global communications platform as a service (CPaaS) market. Furthermore, the rising demand for CPaaS solutions across all sectors in the region is boosting the regional market forward.

Due to the region's increasing digitalization, Asia Pacific is expected to expand at a rapid pace during the forecast period. Furthermore, the government's increasing support for establishing start-ups is boosting the regional market forward. CPaaS solutions have seen a multi-fold increase in demand from their Asian counterparts. Increased accessibility and the use of mobile devices for communications and online purchases, to name a few, are major factors driving the market.

Key Market Players & Competitive Landscape

Some of the noteworthy players in the global communications platform as a service (CPaaS) market are IMI connect, Message Bird, Telnyx LLC, Tele Sign Corporation, Mitel Networks Corporation, Infobip ltd., Vonage, Twilio Inc., Bandwidth Inc., and Avaya Inc.

The Communications Platform-as-a-Service (CPaaS) Market is extremely competitive, owing to the presence of many small and large vendors operating in both domestic and foreign markets.

The Communications Platform-as-a-Service (CPaaS) Market is segmented as follows:

By Industry

  • Retail & CPG
  • Healthcare
  • Manufacturing
  • BFSI
  • IT & Telecom
  • Others

By Enterprise Size

  • SMEs
  • Large Enterprise

By Type

  • Customized Service
  • Standardized Service

By Region

  • North America
    • The U.S.
    • Canada
  • Europe
    • France
    • The UK
    • Spain
    • Germany
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Southeast Asia
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East & Africa
    • GCC
    • South Africa
    • Rest of Middle East & Africa

Table Of Content

  • Chapter No. 1: Introduction
    • 1.1. Report Description
      • 1.1.1. Purpose of the Report
      • 1.1.2. USP & Key Offerings
    • 1.2. Key Benefits for Stakehulders
    • 1.3. Target Audience
    • 1.4. Report Scope
  • Chapter No. 2: Executive Summary
    • 2.1. Key Findings
      • 2.1.1. Top Investment Pockets
        • 2.1.1.1. Market Attractiveness Analysis, By Industry
        • 2.1.1.2. Market Attractiveness Analysis, By Enterprise Size
        • 2.1.1.3. Market Attractiveness Analysis, By Type
        • 2.1.1.4. Market Attractiveness Analysis, By Region
    • 2.2. Market Snapshot
    • 2.3. Global Communications Platform As A Service (CPaaS) Market, 2016 – 2028 (USD)
    • 2.4. Insights from Primary Respondents
  • Chapter No. 3: COVID 19 Impact Analysis
    • 3.1. Impact Assessment of COVID-19 Pandemic, By Region
      • 3.1.1. North America
      • 3.1.2. Europe
      • 3.1.3. Asia Pacific
      • 3.1.4. Latin America
      • 3.1.5. The Middle-East and Africa
    • 3.2. Quarterly Market Revenue and Forecast by Region 2020 & 2021
    • 3.3. Pre COVID-19 Market Revenue, By Region, 2016-2019 (USD)
    • 3.4. Post COVID-19 Market Revenue, By Region, 2020-2028 (USD)
    • 3.5. Key Strategies Undertaken by Companies to Tackle COVID-19
      • 3.5.1. Company Quarterly Revenue Analysis, 2019 & 2020
    • 3.6. Short Term Dynamics
    • 3.7. Long Term Dynamics
  • Chapter No. 4: Communications Platform As A Service (CPaaS) Market – By Industry Segment Analysis
    • 4.1. Overview
      • 4.1.1. Market Revenue Share, By Industry, 2020 & 2028
    • 4.2. Retail & CPG
      • 4.2.1. Market Size and Forecast, By Region (USD)
      • 4.2.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.2.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.3. Healthcare
      • 4.3.1. Market Size and Forecast, By Region (USD)
      • 4.3.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.3.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.4. Manufacturing
      • 4.4.1. Market Size and Forecast, By Region (USD)
      • 4.4.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.4.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.5. BFSI
      • 4.5.1. Market Size and Forecast, By Region (USD)
      • 4.5.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.5.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.6. IT & Telecom
      • 4.6.1. Market Size and Forecast, By Region (USD)
      • 4.6.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.6.3. Key Market Trends, Growth Factors, & Opportunities
    • 4.7. Others
      • 4.7.1. Market Size and Forecast, By Region (USD)
      • 4.7.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 4.7.3. Key Market Trends, Growth Factors, & Opportunities
  • Chapter No. 5: Communications Platform As A Service (CPaaS) Market – By Enterprise Size Segment Analysis
    • 5.1. Overview
      • 5.1.1. Market Revenue Share, By Enterprise Size, 2020 & 2028
    • 5.2. SMEs
      • 5.2.1. Market Size and Forecast, By Region (USD)
      • 5.2.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 5.2.3. Key Market Trends, Growth Factors, & Opportunities
    • 5.3. Large Enterprise
      • 5.3.1. Market Size and Forecast, By Region (USD)
      • 5.3.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 5.3.3. Key Market Trends, Growth Factors, & Opportunities
  • Chapter No. 6: Communications Platform As A Service (CPaaS) Market – By Type Segment Analysis
    • 6.1. Overview
      • 6.1.1. Market Revenue Share, By Type, 2020 & 2028
    • 6.2. Customized Service
      • 6.2.1. Market Size and Forecast, By Region (USD)
      • 6.2.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 6.2.3. Key Market Trends, Growth Factors, & Opportunities
    • 6.3. Standardized Service
      • 6.3.1. Market Size and Forecast, By Region (USD)
      • 6.3.2. Comparative Revenue Analysis, By Country, 2020 & 2028
      • 6.3.3. Key Market Trends, Growth Factors, & Opportunities
  • Chapter No. 7: Communications Platform As A Service (CPaaS) Market – Regional Analysis
    • 7.1. Overview
      • 7.1.1. Global Market Revenue Share, By Region, 2020 & 2028
      • 7.1.2. Global Market Revenue, By Region, 2016 – 2028 (USD)
    • 7.2. North America
      • 7.2.1. North America Market Revenue, By Country, 2016 – 2028 (USD)
      • 7.2.2. North America Market Revenue, By Industry, 2016 – 2028
      • 7.2.3. North America Market Revenue, By Enterprise Size, 2016 – 2028
      • 7.2.4. North America Market Revenue, By Type, 2016 – 2028
      • 7.2.5. U.S.
        • 7.2.5.1. U.S. Market Revenue, By Industry, 2016 – 2028
        • 7.2.5.2. U.S. Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.2.5.3. U.S. Market Revenue, By Type, 2016 – 2028
      • 7.2.6. Canada
        • 7.2.6.1. Canada Market Revenue, By Industry, 2016 – 2028
        • 7.2.6.2. Canada Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.2.6.3. Canada Market Revenue, By Type, 2016 – 2028
      • 7.2.7. Mexico
        • 7.2.7.1. Mexico Market Revenue, By Industry, 2016 – 2028
        • 7.2.7.2. Mexico Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.2.7.3. Mexico Market Revenue, By Type, 2016 – 2028
    • 7.3. Europe
      • 7.3.1. Europe Market Revenue, By Country, 2016 – 2028 (USD)
      • 7.3.2. Europe Market Revenue, By Industry, 2016 – 2028
      • 7.3.3. Europe Market Revenue, By Enterprise Size, 2016 – 2028
      • 7.3.4. Europe Market Revenue, By Type, 2016 – 2028
      • 7.3.5. Germany
        • 7.3.5.1. Germany Market Revenue, By Industry, 2016 – 2028
        • 7.3.5.2. Germany Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.3.5.3. Germany Market Revenue, By Type, 2016 – 2028
      • 7.3.6. France
        • 7.3.6.1. France Market Revenue, By Industry, 2016 – 2028
        • 7.3.6.2. France Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.3.6.3. France Market Revenue, By Type, 2016 – 2028
      • 7.3.7. U.K.
        • 7.3.7.1. U.K. Market Revenue, By Industry, 2016 – 2028
        • 7.3.7.2. U.K. Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.3.7.3. U.K. Market Revenue, By Type, 2016 – 2028
      • 7.3.8. Italy
        • 7.3.8.1. Italy Market Revenue, By Industry, 2016 – 2028
        • 7.3.8.2. Italy Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.3.8.3. Italy Market Revenue, By Type, 2016 – 2028
      • 7.3.9. Spain
        • 7.3.9.1. Spain Market Revenue, By Industry, 2016 – 2028
        • 7.3.9.2. Spain Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.3.9.3. Spain Market Revenue, By Type, 2016 – 2028
      • 7.3.10. Rest of Europe
        • 7.3.10.1. Rest of Europe Market Revenue, By Industry, 2016 – 2028
        • 7.3.10.2. Rest of Europe Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.3.10.3. Rest of Europe Market Revenue, By Type, 2016 – 2028
    • 7.4. Asia Pacific
      • 7.4.1. Asia Pacific Market Revenue, By Country, 2016 – 2028 (USD)
      • 7.4.2. Asia Pacific Market Revenue, By Industry, 2016 – 2028
      • 7.4.3. Asia Pacific Market Revenue, By Enterprise Size, 2016 – 2028
      • 7.4.4. Asia Pacific Market Revenue, By Type, 2016 – 2028
      • 7.4.5. China
        • 7.4.5.1. China Market Revenue, By Industry, 2016 – 2028
        • 7.4.5.2. China Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.4.5.3. China Market Revenue, By Type, 2016 – 2028
      • 7.4.6. Japan
        • 7.4.6.1. Japan Market Revenue, By Industry, 2016 – 2028
        • 7.4.6.2. Japan Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.4.6.3. Japan Market Revenue, By Type, 2016 – 2028
      • 7.4.7. India
        • 7.4.7.1. India Market Revenue, By Industry, 2016 – 2028
        • 7.4.7.2. India Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.4.7.3. India Market Revenue, By Type, 2016 – 2028
      • 7.4.8. South Korea
        • 7.4.8.1. South Korea Market Revenue, By Industry, 2016 – 2028
        • 7.4.8.2. South Korea Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.4.8.3. South Korea Market Revenue, By Type, 2016 – 2028
      • 7.4.9. South-East Asia
        • 7.4.9.1. South-East Asia Market Revenue, By Industry, 2016 – 2028
        • 7.4.9.2. South-East Asia Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.4.9.3. South-East Asia Market Revenue, By Type, 2016 – 2028
      • 7.4.10. Rest of Asia Pacific
        • 7.4.10.1. Rest of Asia Pacific Market Revenue, By Industry, 2016 – 2028
        • 7.4.10.2. Rest of Asia Pacific Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.4.10.3. Rest of Asia Pacific Market Revenue, By Type, 2016 – 2028
    • 7.5. Latin America
      • 7.5.1. Latin America Market Revenue, By Country, 2016 – 2028 (USD)
      • 7.5.2. Latin America Market Revenue, By Industry, 2016 – 2028
      • 7.5.3. Latin America Market Revenue, By Enterprise Size, 2016 – 2028
      • 7.5.4. Latin America Market Revenue, By Type, 2016 – 2028
      • 7.5.5. Brazil
        • 7.5.5.1. Brazil Market Revenue, By Industry, 2016 – 2028
        • 7.5.5.2. Brazil Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.5.5.3. Brazil Market Revenue, By Type, 2016 – 2028
      • 7.5.6. Argentina
        • 7.5.6.1. Argentina Market Revenue, By Industry, 2016 – 2028
        • 7.5.6.2. Argentina Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.5.6.3. Argentina Market Revenue, By Type, 2016 – 2028
      • 7.5.7. Rest of Latin America
        • 7.5.7.1. Rest of Latin America Market Revenue, By Industry, 2016 – 2028
        • 7.5.7.2. Rest of Latin America Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.5.7.3. Rest of Latin America Market Revenue, By Type, 2016 – 2028
    • 7.6. The Middle-East and Africa
      • 7.6.1. The Middle-East and Africa Market Revenue, By Country, 2016 – 2028 (USD)
      • 7.6.2. The Middle-East and Africa Market Revenue, By Industry, 2016 – 2028
      • 7.6.3. The Middle-East and Africa Market Revenue, By Enterprise Size, 2016 – 2028
      • 7.6.4. The Middle-East and Africa Market Revenue, By Type, 2016 – 2028
      • 7.6.5. GCC Countries
        • 7.6.5.1. GCC Countries Market Revenue, By Industry, 2016 – 2028
        • 7.6.5.2. GCC Countries Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.6.5.3. GCC Countries Market Revenue, By Type, 2016 – 2028
      • 7.6.6. South Africa
        • 7.6.6.1. South Africa Market Revenue, By Industry, 2016 – 2028
        • 7.6.6.2. South Africa Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.6.6.3. South Africa Market Revenue, By Type, 2016 – 2028
      • 7.6.7. Rest of Middle-East Africa
        • 7.6.7.1. Rest of Middle-East Africa Market Revenue, By Industry, 2016 – 2028
        • 7.6.7.2. Rest of Middle-East Africa Market Revenue, By Enterprise Size, 2016 – 2028
        • 7.6.7.3. Rest of Middle-East Africa Market Revenue, By Type, 2016 – 2028
  • Chapter No. 8: Communications Platform As A Service (CPaaS) Market – Industry Analysis
    • 8.1. Introduction
    • 8.2. Market Drivers
      • 8.2.1. Driving Factor 1 Analysis
      • 8.2.2. Driving Factor 2 Analysis
    • 8.3. Market Restraints
      • 8.3.1. Restraining Factor Analysis
    • 8.4. Market Opportunities
      • 8.4.1. Market Opportunity Analysis
    • 8.5. Porter’s Five Forces Analysis
    • 8.6. PEST Analysis
    • 8.7. Regulatory Landscape
    • 8.8. Technology Landscape
    • 8.9. Regional Market Trends
      • 8.9.1. North America
      • 8.9.2. Europe
      • 8.9.3. Asia Pacific
      • 8.9.4. Latin America
      • 8.9.5. The Middle-East and Africa
    • 8.10. Pricing Analysis
    • 8.11. Value Chain Analysis
    • 8.12. Downstream Buyers
    • 8.13. Distributors/Traders List
  • Chapter No. 9: Competitive Landscape
    • 9.1. Company Market Share Analysis – 2019
      • 9.1.1. Global Communications Platform As A Service (CPaaS) Market: Company Market Share, 2019
      • 9.1.2. Global Communications Platform As A Service (CPaaS) Market, Company Market Revenue, 2016 – 2019 (USD)
      • 9.1.3. Global Communications Platform As A Service (CPaaS) Market, Company Y-o-Y Growth, 2017 – 2019 (%)
      • 9.1.4. Global Communications Platform As A Service (CPaaS) Market: Radar Determinant Chart, 2019
    • 9.2. Strategic Developments
      • 9.2.1. Acquisitions & Mergers
      • 9.2.2. New Product Launch
      • 9.2.3. Regional Expansion
    • 9.3. Company Strategic Developments – Heat Map Analysis
  • Chapter No. 10: Company Profiles
    • 10.1. IMI connect
      • 10.1.1. Company Overview
      • 10.1.2. Key Executives
      • 10.1.3. Product Portfolio
      • 10.1.4. Financial Overview
      • 10.1.5. Operating Business Segments
      • 10.1.6. Business Performance
      • 10.1.7. Recent Developments
    • 10.2. Message Bird
    • 10.3. Telnyx LLC
    • 10.4. Tele Sign Corporation
    • 10.5. Mitel Networks Corporation
    • 10.6. Infobip ltd.
    • 10.7. Vonage
    • 10.8. Twilio Inc.
    • 10.9. Bandwidth Inc.
    • 10.10. Avaya Inc.
  • Chapter No. 11: Marketing Strategy Analysis
    • 11.1. Marketing Channel
    • 11.2. Direct Marketing
    • 11.3. Indirect Marketing
    • 11.4. Marketing Channel Development Trends
    • 11.5. Economic/Pulitical Environmental Change
  • Chapter No. 12: Research Methodology
    • 12.1. Research Methodology
    • 12.2. Phase I - Secondary Research
    • 12.3. Phase II - Data Modeling
      • 12.3.1. Company Share Analysis Model
      • 12.3.2. Revenue Based Modeling
    • 12.4. Phase III - Primary Research
    • 12.5. Research Limitations
      • 12.5.1. Assumptions

List of Figures 

FIG NO. 1. Market Attractiveness Analysis, By Industry
FIG NO. 2. Market Attractiveness Analysis, By Enterprise Size
FIG NO. 3. Market Attractiveness Analysis, By Type
FIG NO. 4. Market Attractiveness Analysis, By Region
FIG NO. 5. Global Communications Platform As A Service (CPaaS) Market Revenue, 2016 – 2028 (USD)
FIG NO. 6. Impact of COVID-19 Pandemic in North America Countries
FIG NO. 7. Market Revenue Share, By Industry, 2020 & 2028
FIG NO. 8. Global Communications Platform As A Service (CPaaS) Market for Retail & CPG, Revenue (USD) 2016 – 2028
FIG NO. 9. Comparative Revenue Analysis of Communications Platform As A Service (  CPaaS) Market for Retail & CPG, By Country, 2020 & 2028
FIG NO. 10. Global Communications Platform As A Service (CPaaS) Market for Healthcare, Revenue (USD) 2016 – 2028
FIG NO. 11. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for Healthcare, By Country, 2020 & 2028
FIG NO. 12. Global Communications Platform As A Service (CPaaS) Market for Manufacturing, Revenue (USD) 2016 – 2028
FIG NO. 13. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for Manufacturing, By Country, 2020 & 2028
FIG NO. 14. Global Communications Platform As A Service (CPaaS) Market for BFSI, Revenue (USD) 2016 – 2028
FIG NO. 15. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for BFSI, By Country, 2020 & 2028
FIG NO. 16. Global Communications Platform As A Service (CPaaS) Market for IT & Telecom, Revenue (USD) 2016 – 2028
FIG NO. 17. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for IT & Telecom, By Country, 2020 & 2028
FIG NO. 18. Global Communications Platform As A Service (CPaaS) Market for Others, Revenue (USD) 2016 – 2028
FIG NO. 19. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for Others, By Country, 2020 & 2028
FIG NO. 20. Market Revenue Share, By Enterprise Size, 2020 & 2028
FIG NO. 21. Global Communications Platform As A Service (CPaaS) Market for SMEs, Revenue (USD) 2016 – 2028
FIG NO. 22. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for SMEs, By Country, 2020 & 2028
FIG NO. 23. Global Communications Platform As A Service (CPaaS) Market for Large Enterprise, Revenue (USD) 2016 – 2028
FIG NO. 24. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for Large Enterprise, By Country, 2020 & 2028
FIG NO. 25. Market Revenue Share, By Type, 2020 & 2028
FIG NO. 26. Global Communications Platform As A Service (CPaaS) Market for Customized Service, Revenue (USD) 2016 – 2028
FIG NO. 27. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for Customized Service, By Country, 2020 & 2028
FIG NO. 28. Global Communications Platform As A Service (CPaaS) Market for Standardized Service, Revenue (USD) 2016 – 2028
FIG NO. 29. Comparative Revenue Analysis of Communications Platform As A Service (CPaaS) Market for Standardized Service, By Country, 2020 & 2028
FIG NO. 30. Global Communications Platform As A Service (CPaaS) Market Revenue Share, By Region, 2020 & 2028
FIG NO. 31. North America Communications Platform As A Service (CPaaS) Market Revenue, 2016 - 2028 (USD)
FIG NO. 32. Porter’s Five Forces Analysis for Global Communications Platform As A Service (CPaaS) Market
FIG NO. 33. PEST Analysis for Global Communications Platform As A Service (CPaaS) Market
FIG NO. 34. Pricing Analysis for Global Communications Platform As A Service (CPaaS) Market
FIG NO. 35. Value Chain Analysis for Global Communications Platform As A Service (CPaaS) Market
FIG NO. 36. Company Share Analysis, 2019
FIG NO. 37. Radar Determinant Chart, 2019
FIG NO. 38. Company Strategic Developments – Heat Map Analysis
FIG NO. 39. IMI connect Business Segment Revenue Share, 2020 (%)
FIG NO. 40. IMI connect Geographical Segment Revenue Share, 2020 (%)
FIG NO. 41. Market Channels
FIG NO. 42. Marketing Channel Development Trend
FIG NO. 43. Growth in World Gross Product, 2008-2018
FIG NO. 44. Research Methodology – Detailed View
FIG NO. 45. Research Methodology


List of Tables 

TABLE NO. 1: Global Communications Platform As A Service (CPaaS) Market: Snapshot
TABLE NO. 2: Quarterly Communications Platform As A Service (CPaaS) Market Revenue by Region, 2020
TABLE NO. 3: Quarterly Communications Platform As A Service (CPaaS) Market Revenue Forecast by Region, 2021
TABLE NO. 4: Pre COVID-19 Market Revenue, By Region, 2016-2019 (USD)
TABLE NO. 5: Post COVID-19 Market Revenue, By Region, 2020-2028 (USD)
TABLE NO. 6: Global Communications Platform As A Service (CPaaS) Market for Retail & CPG, by Region, 2016 – 2028 (USD)
TABLE NO. 7: Global Communications Platform As A Service (CPaaS) Market for Healthcare, by Region, 2016 – 2028 (USD)
TABLE NO. 8: Global Communications Platform As A Service (CPaaS) Market for Manufacturing, by Region, 2016 – 2028 (USD)
TABLE NO. 9: Global Communications Platform As A Service (CPaaS) Market for BFSI, by Region, 2016 – 2028 (USD)
TABLE NO. 10: Global Communications Platform As A Service (CPaaS) Market for IT & Telecom, by Region, 2016 – 2028 (USD)
TABLE NO. 11: Global Communications Platform As A Service (CPaaS) Market for Others, by Region, 2016 – 2028 (USD)
TABLE NO. 12: Global Communications Platform As A Service (CPaaS) Market for SMEs, by Region, 2016 – 2028 (USD)
TABLE NO. 13: Global Communications Platform As A Service (CPaaS) Market for Large Enterprise, by Region, 2016 – 2028 (USD)
TABLE NO. 14: Global Communications Platform As A Service (CPaaS) Market for Customized Service, by Region, 2016 – 2028 (USD)
TABLE NO. 15: Global Communications Platform As A Service (CPaaS) Market for Standardized Service, by Region, 2016 – 2028 (USD)
TABLE NO. 16: Global Communications Platform As A Service (CPaaS) Market Revenue, By Region, 2016 – 2028 (USD)
TABLE NO. 17: North America Communications Platform As A Service (CPaaS) Market Revenue, By Country, 2016 – 2028 (USD)
TABLE NO. 18: North America Communications Platform As A Service (CPaaS) Market Revenue, By Industry, 2016 – 2028 (USD)
TABLE NO. 19: North America Communications Platform As A Service (CPaaS) Market Revenue, By Enterprise Size, 2016 – 2028 (USD)
TABLE NO. 20: North America Communications Platform As A Service (CPaaS) Market Revenue, By Type, 2016 – 2028 (USD)
TABLE NO. 21: U.S. Communications Platform As A Service (CPaaS) Market Revenue, By Industry, 2016 – 2028 (USD)
TABLE NO. 22: U.S. Communications Platform As A Service (CPaaS) Market Revenue, By Enterprise Size, 2016 – 2028 (USD)
TABLE NO. 23: U.S. Communications Platform As A Service (CPaaS) Market Revenue, By Type, 2016 – 2028 (USD)
TABLE NO. 24: Canada Communications Platform As A Service (CPaaS) Market Revenue, By Industry, 2016 – 2028 (USD)
TABLE NO. 25: Canada Communications Platform As A Service (CPaaS) Market Revenue, By Enterprise Size, 2016 – 2028 (USD)
TABLE NO. 26: Canada Communications Platform As A Service (CPaaS) Market Revenue, By Type, 2016 – 2028 (USD)
TABLE NO. 27: Mexico Communications Platform As A Service (CPaaS) Market Revenue, By Industry, 2016 – 2028 (USD)
TABLE NO. 28: Mexico Communications Platform As A Service (CPaaS) Market Revenue, By Enterprise Size, 2016 – 2028 (USD)
TABLE NO. 29: Mexico Communications Platform As A Service (CPaaS) Market Revenue, By Type, 2016 – 2028 (USD)
TABLE NO. 30: Drivers for the Communications Platform As A Service (CPaaS) Market: Impact Analysis
TABLE NO. 31: Restraints for the Communications Platform As A Service (CPaaS) Market: Impact Analysis
TABLE NO. 32: Major Buyers of Communications Platform As A Service (CPaaS)
TABLE NO. 33: Distributors/Traders List of Communications Platform As A Service (CPaaS)
TABLE NO. 34: Global Communications Platform As A Service (CPaaS) Market, Company Market Revenue, 2016 – 2019 (USD)
TABLE NO. 35: Global Communications Platform As A Service (CPaaS) Market, Company Y-o-Y Growth, 2017 – 2019 (USD)
 

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FrequentlyAsked Questions

The Communications Platform-as-a-Service (CPaaS) market was valued at USD 4,958.2 Million in 2020.

The Communications Platform-as-a-Service (CPaaS) market is expected to reach USD 23,183.4 Million by 2028, growing at a CAGR of 22.4 % from 2021 to 2028.

Factors driving the worldwide Communications Platform-as-a-Service (CPaaS) market is that the growth of Increased accessibility and the use of mobile devices for communications and online purchases, and because of the advancements in cloud communication, people all over the world are embracing cloud communication solutions., are major factors driving the trend. Hence, these are few key factors which are driving market growth.

Because of its high acceptance rate of technologically advanced goods, North America holds the largest share of the global communications platform as a service (CPaaS) market.

 

 

Companies such as IMI connect, Message Bird, Telnyx LLC, Tele Sign Corporation, Mitel Networks Corporation, Infobip ltd., Vonage, Twilio Inc., Bandwidth Inc., and Avaya Inc., are some of the major operating companies in the Communications Platform-as-a-Service (CPaaS) market.

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